Follow the links below for a guide on how to generate support bundles per the products listed below.
For instructions on how to upload logs to Dell consult these articles.
Avamar
Article 40862 | How to collect information needed for troubleshooting Capacity Issues
Article 18926 | Connectrix: How to collect a switch log file with a PuTTY session, step by step
Article 191330 | How to Collect Tech-Support Logs From an MDS Switch?
Article 121530 | Connectrix: How to collect Brocade SupportSave logs using SANnav, CLI and Brocade USB.
Article 20604 | Connectrix Brocade B-Series: SANnav, How to collect technical support information from SANnav
Article 217357 | How to generate a sosreport log bundle in Red Hat Enterprise Linux (RHEL)
Article 197436 | How to collect logs from MetroNode
Article 4080 | NetWorker: Log Files and Locations
Article 22799 | NetWorker: How to Use the NSRGet NetWorker Data Collection Tool
Article 205241 | NetWorker: How To Collect ddfs.info log from Data Domain
Article 118710 | Dell Nutanix: How to collect logs for the XC Series
Article 130772 | Export SupportAssist Collection and RAID Controller Log through PowerEdge Lifecycle Controller
Article 126308 | Export a SupportAssist collection using iDRAC9
Article 126803 | Export a SupportAssist Collection over iDRAC7 and iDRAC8
Article 131248 |
Article 144809 | How to create a RAC Dump or Dumplog from a VRTX or M1000e
Article 177943 | How to collect the logs from a VRTX Shared PERC
Article 145191 | How to Collect Logs for VRTX Switch R1-2210 and R1-2401
Article 131248 |
Article 126803 | Export a SupportAssist Collection over iDRAC7 and iDRAC8
Article 126308 | Export a SupportAssist collection using iDRAC9
Article 182487 | PowerFlex: Collecting get_info logs from Gateways fails with - Error: The log file in node x.x.x.x was not found running command.LogCollectionCommand.
Article 203573 | PowerFlex: How To Collect PowerFlex Manager Platform (PFMP) And PFMP Installer Support Data
Article 19664 | Primary Solution: How to gather host logs, Grabs, and Reports
How to collect Logs-Bundle for an Integrated Data Protection Appliance (IDPA)
Article 21925 | Data Domain: How to gather TSR logs for PowerProtect DD3300, DD6900, DD9400, DD9900, and DP4400
Article 195595 | How to export logs for a specific Job
Article 188424 | Gathering logs for Troubleshooting
Article 191340 | Video KB: How to collect and upload Isilon logs and send to Technical Support.
Article 195255 | PowerScale: Isilon: OneFS - How to Collect PCAPs for NDMP Traffic
Article 133407 | PowerStore: How to generate and collect various logs from PowerStore
Article 151997 | PowerStore: How to connect to and collect support materials from an unconfigured system
Article 132936 | How to generate and collect Support bundles in Dell Networking OS10 Switches
Article 212428 | Dell Networking SONiC How to generate and collect Tech-Support
Article 127694 | How to gather Support Information - MD32xx + MD34xx + MD36xx + MD38xx (SAS + I + f)
Article 132420 | MD3000 or MD3000i: How to collect diagnostic logs?
Article 141824 | Pulling logs from MD3060e using serial for SDS solutions.
Article 205910 | Dell Modular, Storage, and Tape-Backup How To's collection
Article 124703 | Gather Support Information - MD3000(I)
Article 196715 | PowerVault ME5: How to collect PowerVault support logs
Article 120519 | PowerVault: How to Collect support logs for ME4 models
Article 139718 | TL2000 or TL4000: How to collect the tape library and drive diagnostic logs "DumpAll" for troubleshooting.
Article 132557 | TL1000: How to collect the tape library diagnostic logs?
Article 178137 | How to Collect Logs for Dell PowerVault Systems
Article 132419 | PowerVault ML6000: How-to collect the tape library logs (Snapshot).
Article 205910 | Dell Modular, Storage, and Tape-Backup How To's collection
Article 144433 | How to create a log with IBM Tape Diagnostic Tool (ITDT)
Article 144289 | How to test Quantum Drives and create a Drivelog with xTalk
Article 144521 | How to create a Library dump (Servicedump) from a PowerVault 124T using the web interface
Article 132557 | TL1000: How to collect the tape library diagnostic logs
Article 144343 | How to create a Library dump (Servicedump) from a TL2000/TL4000 tape library using the web interface
Article 144326 | How to create a drive from a TL2000/TL4000 tape library using the web interface
Article 144598 | How to export logs from a TL2000/TL4000 iSCSI Bridge
Article 132419 | PowerVault ML6000: How-to collect the tape library logs (Snapshot).
Article 142814 | How to collect Drive Log of an ML6000 Tape Library
Article 144939 | How to collect Library Log of an ML3 Tape Library
Article 128228 | How to collect the Drive Log of an ML3 Tape Library
Storage Manager 2020 R1 Admin Guide | Section: Manually Sending Diagnostic Data Using SupportAssist
Article 217359 | SUSE: How to Generate a Supportconfig Log Bundle in SUSE Linux Enterprise Server
Article 217358 | Ubuntu: How to generate a sosreport log bundle in Ubuntu Linux Server
Support Video | How to Collect Unity Logs.
Article 22748 | Dell Unity: How To Gather The Necessary Information For A Unity Performance Analysis
Article 205322 | How to locate ESXi Drivers using the VMware Compatibility Guide and a SupportAssist Collection (TSR ZIP)
Article 190671 | Dell VxRail: How to collect the VxRail Manager log bundle on VxRail 4.7.x and 7.x
Article 000156415 | VPLEX: How to collect logs from a VPLEX (Log in as a registered Dell Support user is required to view this article.)
Article 192228 | How to collect NSX-T Log Bundles
Article 191297 | How to Export logs from Dell OpenManage Integration for VMware vCenter
Article 194994 | How to collect vCenter Server Appliance Logs
Once your system generates the logs, consult the articles below to send them to Dell support:
How to Share Log Files, Screenshots, and Error Messages with Dell using SR Online