NetWorker: NVP-vProxy kan ikke oprette ikke-quiesced-snapshot efter forsøg på igen

Summary: Sikkerhedskopieringer baseret på NetWorker NVP-vProxy mislykkes for en eller flere VM'er. De fejlbehæftede VM'er kan ikke få manuelle snapshots, der tages ved hjælp af VMware Snapshot Manager og mislykkes med den samme meddelelse. ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

  • vProxy-sikkerhedskopieringslogfiler viser fejlen:
Backup has FAILED. Unable to create snapshot. Unable to create non-quiesced snapshot after a retry attempt: An error occurred while saving the snapshot: Could not open or create change tracking file.

 

  • vProxy snapshot-mgr log (\opt\emc\vproxy\runtime\logs\vbackupd\vbackupd-snapmgr.log) viser samme fejl:
YYYY-MM-DDTHH:mm:SS ERROR:  Snapshot creation task failed: An error occurred while saving the snapshot: Could not open or create change tracking file.
YYYY-MM-DDTHH:mm:SS ERROR:  Unable to create quiesced snapshot: An error occurred while saving the snapshot: Could not open or create change tracking file.
YYYY-MM-DDTHH:mm:SS NOTICE: Snapshot free space threshold validation not requested.
YYYY-MM-DDTHH:mm:SS WARN:   Retrying as a non-quiesced snapshot: Unable to create quiesced snapshot: An error occurred while saving the snapshot: Could not open or create change tracking file.
YYYY-MM-DDTHH:mm:SS INFO:   Task to create snapshot completed, errors = true.
YYYY-MM-DDTHH:mm:SS ERROR:  Unable to create non-quiesced snapshot after a retry attempt: An error occurred while saving the snapshot: Could not open or create change tracking file.

 

Cause

Der er et problem med CBT-filerne (Change Block Tracking) for denne VM.

 

Resolution

Ændring af CBT-filer (Block Tracking) oprettes og styres af den ESXi-vært, som VM kører på. NetWorker er en anmoder om snapshots. VMware tager og sletter de snapshots, der bruges til sikkerhedskopierne. NetWorker kan ikke omgås eller omgå et snapshot-problem.

 

Kontakt VMware-support for at få hjælp til problemet med CBT-filen.

 

Affected Products

NetWorker
Article Properties
Article Number: 000203736
Article Type: Solution
Last Modified: 22 Jan 2024
Version:  3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.