NetWorker: NVP-vProxy kan ikke opprette øyeblikksbilde uten quiesced etter forsøk på å prøve på nytt

Summary: NetWorker NVP-vProxy-baserte sikkerhetskopier mislykkes for én eller flere VM-er. De sviktende virtuelle maskinene kan ikke ha manuelle øyeblikksbilder som tas ved hjelp av VMware Snapshot Manager og mislykkes med den samme meldingen. ...

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Symptoms

  • vProxy-logger for sikkerhetskopiering viser feilen:
Backup has FAILED. Unable to create snapshot. Unable to create non-quiesced snapshot after a retry attempt: An error occurred while saving the snapshot: Could not open or create change tracking file.

 

  • vProxy snapshot-mgr log (\opt\emc\vproxy\runtime\logs\vbackupd\vbackupd-snapmgr.log) viser samme feil:
YYYY-MM-DDTHH:mm:SS ERROR:  Snapshot creation task failed: An error occurred while saving the snapshot: Could not open or create change tracking file.
YYYY-MM-DDTHH:mm:SS ERROR:  Unable to create quiesced snapshot: An error occurred while saving the snapshot: Could not open or create change tracking file.
YYYY-MM-DDTHH:mm:SS NOTICE: Snapshot free space threshold validation not requested.
YYYY-MM-DDTHH:mm:SS WARN:   Retrying as a non-quiesced snapshot: Unable to create quiesced snapshot: An error occurred while saving the snapshot: Could not open or create change tracking file.
YYYY-MM-DDTHH:mm:SS INFO:   Task to create snapshot completed, errors = true.
YYYY-MM-DDTHH:mm:SS ERROR:  Unable to create non-quiesced snapshot after a retry attempt: An error occurred while saving the snapshot: Could not open or create change tracking file.

 

Cause

Det er et problem med CBT-filene (Change Block Tracking) for denne VM-en.

 

Resolution

Endre CBT-filer (Block Tracking) opprettes og kontrolleres av ESXi-verten som VM kjører på. NetWorker er en snapshot requester, VMware tar og sletter øyeblikksbildene som brukes for sikkerhetskopiene. NetWorker kan ikke omgå eller omgå et øyeblikksbildeproblem.

 

Kontakt VMware-støtte for å få hjelp med CBT-filproblemet.

 

Affected Products

NetWorker
Article Properties
Article Number: 000203736
Article Type: Solution
Last Modified: 22 Jan 2024
Version:  3
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