PowerProtect: 짧은 이름을 사용하여 AIX에서 PowerProtect Data Manager File System Agent 설치 실패
Summary: DNS(Domain Name System)에 우선하도록 구성된 /etc/hosts 파일을 사용하여 AIX 호스트에서 짧은 이름을 사용해야 하는 특정 요구 사항이 있습니다.
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Symptoms
/opt/dpsapps/fsagent/logs/OpAgentSvc-XXXX.log에서 다음을 수행합니다.
YYYY-MM-DDTHH:MM:SS.232Z ERROR [] [pool-2-thread-8] [][][][TRACE_ID:b49b########06c0][] [c.e.d.e.a.s.s.i.AgentServiceImpl.sendRequestToAgentWithProtocol(282)] - Failed to connect to agent on host AIX_Client_Shortname: org.springframework.web.client.ResourceAccessException: I/O error on GET request for "http://10.##.##.AIX_Client_IP:7000/greetings": 10.##.##.AIX_Client_IP:7000 failed to respond; nested exception is org.apache.http.NoHttpResponseException: 10.##.##.AIX_Client_IP:7000 failed to respond YYYY-MM-DDTHH:MM:SS.903Z ERROR [] [pool-2-thread-2] [][ALERT:AGRA0004][][TRACE_ID:a10f046e33e7f0f4][] [c.e.d.e.c.s.m.DefaultMessageResourceModifier.printAlertLog(143)] - Date: Dec DD, YYYY HH:MM:SS PM; Summary: Unable to register the agent host AIX_Client_Shortname because short name is not allowed for agent registration.; Details: The agent registration cannot be completed because short name(s) for host are not allowed for the agent registration.; Recommended Action: To resolve the issue:
Cause
사용자는 /etc/hosts 파일에서 FSAgent 짧은 이름을 사용해야 하지만 보안상의 이유로 PowerProtect Data Manager에는 FQDN(Fully Qualified Domain Name)이 필요합니다.
Resolution
- FSAgent 클라이언트의 DNS를 확인하여 FQDN으로 확인합니다.
- register.sh 실행하고 FQDN 또는 IP를 요청하는 "IP 주소"를 사용하여 에이전트를 설치합니다.
- 편집된 /opt/dpsapps/agentsvc/register.sh 파일에서 NSORDER = bind
- /opt/dpsapps/agentservice/logs/Op*.log에서 최신 파일을 열고 키워드 fqdn을 검색합니다.
예:
YYYY-MM-DDTHH:MM:SS.104Z INFO [] [https-jsse-nio-9001-exec-1] [][][][663d021b-120d-4ac4-a83c-85e8ac6c90d9][] [c.e.d.e.a.s.c.StateChangeUtils.processAgentRequest(89)] - Process Agent Request
YYYY-MM-DDTHH:MM:SS.104Z INFO [] [https-jsse-nio-9001-exec-1] [][][][TRACE_ID:90f736f0f3001fb9][] [c.e.d.e.a.s.c.AgentRegistrationController.postAgentRegistration(107)] - Processing Agent Registration request for new payload: {
"agentId" : "ede44140-5c1e-4e5a-b5cf-2739c630720c",
"fqdns" : [ "AIX_Client_FQDN" ],
"addresses" : {
"ipv4" : [ "10.##.##.AIX_Client_IP" ],
"ipv6" : [ ],
"wwpn" : [ ]
},
- 지금 백업 을 테스트합니다.
Products
PowerProtect SoftwareArticle Properties
Article Number: 000220749
Article Type: Solution
Last Modified: 23 Oct 2024
Version: 3
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