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15 out of 222 shown

222 out of 222 shown

Keyboard Troubleshooting and Usage: The Definitive Guide

Windows 11 and Windows 10 Wired Internet Connection Usage and Troubleshooting Guide for the Home

For help in Windows 11 and Windows 10 with setting up, connecting, sharing files, photos, music, and troubleshooting your wired network see the appropriate section. Updated APRIL 17, 2025 ID: 000133413

Understanding and Troubleshooting Hard Disk Drive or Solid State Drives on Dell Computers

This article provides information about the different types of hard disk drives (HDD) or solid state drives (SSD) on Dell computers. Learn how to run the hard disk drive diagnostics, replace a hard drive, upgrade a hard drive, and more. Find links to troubleshooting resources to help resolve hard drive-related issues on a Dell computer. Updated APRIL 17, 2025 ID: 000179003

Dell Products: How to Create a Support Request Online for Your, In-warranty Dell Product

This article explains the procedure to open a Service request using the Dell support page. Updated APRIL 17, 2025 ID: 000132371

Bluetooth Troubleshooting and Usage Guide

For help with troubleshooting Bluetooth issues and information about how to pair (connect) Dell Bluetooth enabled computers to Dell Bluetooth accessories, and steps to resolve issues you may see, see the sections below. Updated APRIL 17, 2025 ID: 000126781

How to Find Warranty Status and Information for Your Dell Product

Check your warranty status, renewing your warranty, transferring ownership, international warranty support, expired warranty support or register your Dell product. Updated APRIL 17, 2025 ID: 000132024

How to find the product model number of your Dell computer

Learn how to find and check your laptop or tablet model with our guide. Identifying the product allows you to get model-specific support such as drivers, manuals, and specifications. Updated APRIL 17, 2025 ID: 000124353

How to Connect Speakers or Headphones to Your Dell Computer

How to connect speakers to your Personal Computer and enhance your audio experience. This guide covers connecting headphones, wired and wireless speakers for computers. Updated APRIL 17, 2025 ID: 000125795

How to Change the Operating System Language in Windows 11

This article describes how to guide a customer through changing the operating system language in Windows 11. Updated APRIL 17, 2025 ID: 000203574

Guide to Dell Docking Stations

This article provides information about different types of Dell docking stations. Find information about how to find a compatible docking station for your Dell laptop. Updated APRIL 16, 2025 ID: 000124295

How to Configure Dell Mobile Connect App for Android

How to set up Dell Mobile Connect on your Dell personal computer and Android phone. Follow our guide to pair devices, send texts, make calls, and mirror your screen. Updated APRIL 16, 2025 ID: 000129725

Dell Laptop Battery - Frequently Asked Questions

This article provides information about Dell laptop battery guidelines. Find information about installation, maintenance, extend battery life. Best practices for Dell laptop battery. Updated APRIL 16, 2025 ID: 000175212

How to Identify AC Adapter Damage on Dell Systems

This article provides information about how to identify damage to the AC adapter of Dell computers. What are the different types of damage that can occur compared to normal wear and tear? Updated APRIL 16, 2025 ID: 000125337

How to Troubleshoot AC Adapter Issues on a Dell Laptop

Learn how to troubleshoot and resolve AC adapter issues on a Dell laptop. Find information about how to use and troubleshoot AC adapter-related problems. Updated APRIL 16, 2025 ID: 000125125

Error Codes on Dell Commercial and Consumer Products

How to troubleshoot hardware error codes including PSA and ePSA, hard drive, and printer errors as well as Windows error codes. Updated APRIL 16, 2025 ID: 000124354

General Maintenance Guidelines For a Dell Computer

This article provides information about general maintenance guidelines for a Dell computer. Updated APRIL 15, 2025 ID: 000124077

How to Screen Share Using Intel Wireless Display WiDi

This article provides information about Intel Wireless Display (WiDi) and hardware requirements for Intel Wireless Display. Learn how to use the Intel Wireless Display to share your laptop screen with a TV or a supported wireless display device. Updated APRIL 15, 2025 ID: 000125858

Troubleshooting Steps for WWAN, 3G, or Mobile Broadband

A guide for troubleshooting steps for issues relating to Wireless Wide Area Network (WWAN) can help users resolve connectivity problems. Including: Error SIM NOT FOUND — CHECK ORIENTATION, Cannot Read SIM, Dell Mobile Broadband Card Utility Status Is "No Card Detected," Cannot Browse the Web and Cannot find Network / Service. Updated APRIL 15, 2025 ID: 000142465

How to Troubleshoot No Sound on a Computer or Fix Computer Audio Problems

How to troubleshoot and resolve no sound or audio playback issues on your Dell computer. Follow our guide for common sound problems, such as low volume, distorted audio, and missing devices. Updated APRIL 15, 2025 ID: 000179019

How to Show Hidden Folders or Files in Windows

This article provides a step-by-step guide for showing hidden files, folders, and drives in Windows. Updated APRIL 15, 2025 ID: 000123569

How to Report a Dell Laptop or Desktop as Lost or Stolen

Learn how to report a lost or stolen Dell laptop or desktop, including necessary details. Follow our guide for timely action and how to contact Dell Support. Updated APRIL 14, 2025 ID: 000129627

Dell Display Pixel Guidelines

Discover Dell's display resolution guidelines for LCD panels on our monitors and laptops. We'll explain what dots and pixels are, introduce you to the Premium Panel Exchange, and show you how to spot bright or dead pixels on your screen. Updated APRIL 14, 2025 ID: 000126004

Learn How to Download and Install Skype on Your Dell Personal Computer

The following article is a step-by-step guide on how to install Skype software on a Windows operating system of your Dell computer. Updated APRIL 10, 2025 ID: 000138686

Troubleshoot Audio Recording Issues or Sound Recording Problems

Is your sound recorder not capturing sound? Learn how to fix microphone issues, troubleshoot laptop microphones, and resolve screen recording with no audio problems. Updated APRIL 09, 2025 ID: 000179430

Troubleshooting Internet Connectivity Issues on Your Dell Computer

Learn how to resolve common Internet connection issues on your Dell computer that matches the operating system. Updated APRIL 08, 2025 ID: 000124368

Support Notifications: Overview and Common Questions

This article provides information about support notifications for service requests, part dispatches, and driver updates. Learn how to create and manage support notifications for your Dell products. Updated APRIL 08, 2025 ID: 000139419

Windows Command Prompt Information and How to Use Its Commands List

Know all about Windows command prompts - including basic commands list, running commands prompts, access previous commands, most used commands, and related helpful information. Updated APRIL 07, 2025 ID: 000130703

Windows: How to identify your Dell Docking station using PowerShell

Learn how to use the Windows PowerShell application to identify which type of Dell Docking station is attached to your Dell computer. Updated APRIL 06, 2025 ID: 000126566

How to Determine the Pass-Through MAC Address on your Dell Laptop and Dock

This article provides information about determining the Pass-Though Media Access Control (MAC) address. Both with and without having the USB-C Dock or Network Interface Controller (NIC) adapter that is connected to their Dell laptop. It describes the setup and limitations and Static IP Address configuration requirements for managing docked laptops. Updated APRIL 06, 2025 ID: 000137843

Drivers and Downloads FAQs

This article provides answers to frequently asked questions about Dell drivers and how to use the Dell Support Drivers website. Learn what Dell drivers are available, how to download and install a Dell driver, and more. Updated APRIL 04, 2025 ID: 000123347

How to Use and Troubleshoot the Dell Universal Dock D6000

Learn how to setup, use, and troubleshoot Dell Universal Dock D6000. Find information about drivers, setting up multiple monitors and steps to resolve common issues. Updated APRIL 04, 2025 ID: 000132058

Guide For Pairing and Troubleshooting Dell Bluetooth Keyboards and Mouse

Pairing Dell Bluetooth keyboard and mouse have connect buttons. Updated APRIL 04, 2025 ID: 000132534

Camera and Microphone Not Working in Windows 11 or Windows 10

Facing camera or microphone issues in Windows 11 or 10? Explore simple steps to resolve privacy settings and get your devices working again on desktops, laptops, and tablets. Updated APRIL 04, 2025 ID: 000133755

How to Enable Fast Access Facial Recognition Software on Dell Systems

Download link for Facial Recognition package. Updated APRIL 04, 2025 ID: 000148624

Bluetooth May Not Turn Back on When Using Wireless Switch on a Dell Laptop

Controlling Bluetooth using the wireless switch on some Dell laptops Updated APRIL 04, 2025 ID: 000150369

How to Turn Off or On and Troubleshoot the Backlit Keyboard on Dell Laptop

Learn how to turn on a backlit keyboard, keep keyboard backlight off, and troubleshoot common issues like keyboard illumination not working. Follow easy steps for enabling and adjusting backlit settings on Dell laptops. Updated APRIL 04, 2025 ID: 000132120

PCI and PCI Express Slots Uses and Troubleshooting Explained

Learn about PCI and PCI Express, their differences, and how they enhance computer performance. Discover common PCI Express errors and troubleshooting steps to resolve issues. Updated APRIL 04, 2025 ID: 000123517

Understanding Surge Protectors and How They Protect Your Electronics

What surge protectors are, how they work, and why they are essential for protecting your electronics from power surges. Find out how to choose the right surge protector and understand their lifespan. Updated APRIL 04, 2025 ID: 000145629

Resolving error code 2000-0251 when launching the ePSA diagnostics on a Dell personal computer

This article is a guide to resolving the error 2000-0251 when launching the ePSA diagnostics on a Dell personal computer. Updated APRIL 03, 2025 ID: 000139065

Dell Laptop Best Practices for Use, How to Clean, and Maintain for Longevity

How to take care of your Dell laptop with best practices for cleaning, maintaining, and ensuring it lasts longer. Understand essential laptop care and transport guidelines. Updated APRIL 03, 2025 ID: 000124304

Resolving a TPM Error Seen During BitLocker Encryption on a Dell personal computer

This article provides information about how to resolve an issue with a TPM error during BitLocker Encryption. The error that is reported is "A required TPM measurement is missing." Updated APRIL 03, 2025 ID: 000126671

TPM is Unable to Change Between 1.2 or 2.0 Because TPM is Owned

This article describes an issue where the TPM cannot be configured because it is in an owned state. Updated APRIL 03, 2025 ID: 000139777

How to Reseat the Keycap when a Key Falls Off the Laptop Keyboard

The following article explains how to reseat the keycap when a key falls off the keyboard on a Laptop. Updated APRIL 03, 2025 ID: 000133100

How to Troubleshoot and Resolve any Wired network adapter issues with a Dell Laptop

This article is a guide to identifying and resolving problems with the Ethernet connection on a Dell laptop. Updated APRIL 03, 2025 ID: 000179429

How to Connect a Monitor to a Dell Computer

This article provides information about how to connect a monitor or projector to a Dell desktop, all-in-one, or laptop. Learn about the different types of video connectors, configure video settings and helpful links to troubleshooting guides. Updated APRIL 03, 2025 ID: 000132424

Fixing Your Laptop Touchpad not Working in Windows

Learn what to do when your laptop touchpad is not working (A.K.A. laptop mouse, trackpad, mousepad). How to turn the touchpad off and on, and how to adjust settings for optimal performance in Windows. Updated APRIL 02, 2025 ID: 000123353

How to Run a Diagnostic Test on a Dell Monitor

This article provides information about integrated self-test (BIST, also called built-in diagnostics, or BID) and self-test feature check (STFC) diagnostic tests available on Dell monitors. Learn how to run a diagnostic test to diagnose hardware issues with Dell monitors. Updated APRIL 02, 2025 ID: 000124390

Dell Monitor Not Turning On or Has No Power and Power LED is Off

Dell monitor not turning on? Discover troubleshooting steps for intermittent power issues or an off LED. Learn how to check cable connections, test power outlets, and more to resolve power problems. Updated APRIL 02, 2025 ID: 000132245

What Is System Memory (RAM)

Learn about system memory or random access memory (RAM). See our pictorial guide and explanation of different types of system memory. Updated APRIL 02, 2025 ID: 000148441

Dell Command | Deploy WinPE Driver Packs

Deploy WinPE Driver Packs Updated APRIL 02, 2025 ID: 000107478

How to Identify and Repair Malware or Virus Infected Computers

This is an article that takes you through identifying and repairing a virus or malware infection on your computer. Dell strongly recommends you recover your system image on the computer instead. Updated APRIL 01, 2025 ID: 000129494

Dell Laptop Battery Warranty Support

See the information for guidance on warranty support for laptop batteries in the unfortunate occurrence of a battery failure. Also linked to the article are some further reading on troubleshooting and how to check the battery health status. Updated MARCH 31, 2025 ID: 000123808

How to Check Battery Health Status on Dell Laptops

This article provides information about how to check the battery health status on a Dell laptop. Find information about using different methods to perform a battery health check on your Dell laptop. Updated MARCH 31, 2025 ID: 000124397

How to Download Drivers That Are Unavailable on Dell Support Website

If the drivers you are looking for is not available on the Dell Support website, learn how to download native drivers in Microsoft Windows, Linux (Ubuntu, Red Hat Software, and so on) or ChromeOS. Updated MARCH 31, 2025 ID: 000129450

How to Troubleshoot Hard Drive or solid state drive Issues on a Dell Computer

The article provides information about how to troubleshoot and resolve hard drive (HDD) or solid state drive (SSD) issues on a Dell computer. Updated MARCH 31, 2025 ID: 000132300

How to Resolve Hard Drive or solid state drive Issues on your Dell Computer

This article provides information about how to troubleshoot and resolve common hard drive (HDD) or solid state drive (SSD) issues on a Dell computer. Updated MARCH 31, 2025 ID: 000179526

How to Diagnose and Resolve Common Memory Issues on a Dell Laptop

The following article provides information about what memory issues can be seen on your Dell Laptop. Learn how to troubleshoot and resolve them on your laptop. Updated MARCH 31, 2025 ID: 000126066

How to Troubleshoot a No POST or System Startup Issue on a Dell Laptop

This article offers detailed guidance on how to identify and troubleshoot a No POST (Power-On Self-Test) issue on a Dell laptop. It covers the symptoms of a No POST problem, such as the laptop not powering on or displaying any signs of activity. The article also provides step-by-step instructions for diagnosing the root cause, including checking power sources, verifying hardware connections, and testing individual components. It provides solutions to common and advanced No POST issues, helping to resolve the problem and restore the laptop’s functionality. Updated MARCH 30, 2025 ID: 000141584

Troubleshoot Laptop Display Issues and Resolve Black Screen Problems

Resolve display or video problems on Dell laptops. Fix black screens, adjust brightness, connect external monitors, update display drivers, and more. Updated MARCH 30, 2025 ID: 000134946

Troubleshoot Power Issues on a Dell Laptop

If your computer does not power on, or shows no signs of activity when you press the power button. This guide provides step-by-step instructions to resolve advanced troubleshooting steps for no-power issues on your laptop. Updated MARCH 30, 2025 ID: 000124389

How to scan a Service Tag QR code or Barcode

Follow the steps below to use your mobile device to scan the Service Tag QR code or Barcode on your Dell device. The Service Tag is the best way to access specific information about your Dell device. Updated MARCH 28, 2025 ID: 000130977

Ownership Transfer and Dell Product Registration Guides

Looking to register, update, change or transfer ownership and warranty information of your Dell computer? This article shows you how. Updated MARCH 28, 2025 ID: 000125103

How To Use the Intel My WiFi Technology

This article provides information about Intel My WiFi technology. Find answers to frequently asked questions about Intel My WiFi technology. Updated MARCH 24, 2025 ID: 000152668

How to Check the Hardware Configuration of a Dell Computer

This article provides information about how to check the hardware specifications of a Dell computer on the Dell.com/support website, in the BIOS, or using the DirectX diagnostic tool. Updated MARCH 19, 2025 ID: 000149095

Microsoft support for Windows 7 ended on January 14, 2020

Microsoft announced that Windows 7 is no longer supported as of January 14, 2020. Get information about tested systems for upgrade to Windows 10 and links to Microsoft announcements. Updated MARCH 19, 2025 ID: 000132067

How to Install Windows 11 or Windows 10 From a Dell Windows Recovery DVD

Use our guide to learn how to successfully install Windows 11 and Windows 10 on a Dell computer with a Dell Windows Recovery DVD. Updated MARCH 17, 2025 ID: 000132479

How to Set up Dual Monitors or Multiple Monitors in Windows

Learn how to set up dual or multiple monitors in Windows, adjust dual screen settings, and configure up dual or multiple monitors for better productivity, in Windows 11 and Windows 10. Updated MARCH 14, 2025 ID: 000134286

How to Connect and Set Up a Docking Station With a Dell Laptop

How to connect and set up a Dell docking station with your laptop. Find setup instructions, compatible docking interfaces like USB-C and Thunderbolt 3, and troubleshooting tips to ensure reliable connectivity. Updated MARCH 14, 2025 ID: 000126484

How to Troubleshoot Blue Screen or STOP Error Code on a Dell Computer

This article provides information about how to identify and troubleshoot blue screen or stop errors on a Dell computer. Find troubleshooting steps to resolve blue screen or stop errors. Updated MARCH 13, 2025 ID: 000123379

Swollen Battery Information and Guidance

Lithium-ion Polymer batteries are housed in a flexible multi-layer pouch, which may sometimes swell for a variety of reasons. Updated MARCH 13, 2025 ID: 000128491

How to Perform a Hard Reset on a Computer Easily and Effectively

A hard reset is recommended as the first step to fixing many common issues. This process helps by draining residual power that may be causing the problem. Updated MARCH 13, 2025 ID: 000139016

How to Download and Install Dell Drivers and Firmware

This article provides information about how to download and install or update Dell drivers for your Dell desktop, laptop, all-in-one, workstation, printer, monitor, tablets, and so on. Updated MARCH 13, 2025 ID: 000183911

Operating System Install Methods when You Do Not Use a CD or DVD Drive

The following article has information and links on the various ways that you can install, restore, reset, and reinstall your Operating System on a Dell Computer. Updated MARCH 12, 2025 ID: 000132963

Troubleshoot and Fix Running Slow personal computer Issues on Your Computers

Experiencing slow performance on your personal computer? Find effective troubleshooting steps to resolve lagging issues and enhance your Dell personal computer's speed and efficiency. Updated MARCH 11, 2025 ID: 000178928

How to Make a Bootable USB Flash Drive Using Diskpart

This article provides instructions on how to create a bootable USB flash drive using the Diskpart utility. Updated MARCH 10, 2025 ID: 000136959

How to Create and Use the Dell Recovery and Restore USB drive

Learn how to create a Dell Recovery and Restore USB drive, and how to use the drive to restore the operating system on a nonworking device. Updated MARCH 10, 2025 ID: 000125230

How to Perform a BIOS or CMOS Reset and Clear the NVRAM on Dell Computers

The following article provides information about resetting the Basic Input/Output System (BIOS) for your Dell computer. This includes methods for resetting the Complementary metal-oxide-semiconductor (CMOS), the motherboard BIOS, and the BIOS without a display. This guide helps to restore your BIOS to default settings and clear the nonvolatile random access memory (NVRAM) on your Dell computer. Updated MARCH 10, 2025 ID: 000124377

How to Run the LCD Built-in Self-Test on a Dell Laptop

This article provides information about how to run the LCD built-in self-test (BIST) diagnostics on a Dell laptop. The LCD built-in self-test (BIST) diagnostic helps analyze and identify if the screen abnormality on a Dell laptop is inherent to the LCD screen. Updated MARCH 10, 2025 ID: 000134936

Optical Disk Drive is Unable to Write or Burn Data to a Disc

Learn how to troubleshoot and resolve a CD, DVD, or Blu-ray drive not writing or recording data to a disk. Find information to diagnose and resolve issues if your CD, DVD, or Blu-ray drive is not able to write, burn, record to a disk. Updated MARCH 07, 2025 ID: 000179508

Disabling or Enabling the Touchpad on a Dell Laptop

Follow the instructions on how to turn the laptop touchpad (laptop mouse, trackpad, mousepad) off and on. Updated MARCH 07, 2025 ID: 000124374

How to Troubleshoot Fan Issues

This article provides information about how to troubleshoot and fix issues if the computer fan is not working, the fan noise is loud, the fan is spinning slowly, and so on. Updated MARCH 07, 2025 ID: 000179087

How to Turn the Wireless Devices on a Dell Laptop On and Off

Discover how to turn the wireless devices on a Dell laptop on and off, use airplane mode, and troubleshooting wireless network problems. Updated MARCH 07, 2025 ID: 000124366

How to Reset or Clear the BIOS Password

See the information about how to reset or clear the passwords in the BIOS or UEFI (also called System Setup) of a Dell desktop, laptop, or all-in-one computer. Find information about how to recover a forgotten or lost BIOS password. Updated MARCH 07, 2025 ID: 000131024

Flashing the BIOS from the F12 One-Time Boot Menu

Learn how to update the BIOS on your computer using the BIOS executable file that is copied to a USB drive from the One Time Boot menu. Updated MARCH 07, 2025 ID: 000128928

How to Troubleshoot a USB Port When it is Not Working

This article provides information about how to troubleshoot and resolve USB-related issues on your Dell computer. Find step-by-step instructions to fix USB issues if a USB port is not working. Updated MARCH 07, 2025 ID: 000132048

Computer Restarts or Shuts Down Intermittently, Locks Up, Stops Responding or an Error Occurs.

This article provides recommendations to resolve an issue with your Dell computer restarting, shutting down, locking up or not responding, and similar issues with Windows. Updated MARCH 07, 2025 ID: 000132224

How to Select and Change Audio Output Device in Windows 10

Learn how to change the audio output device in Windows 10 on your Dell computer. Follow simple steps to select external speakers or headphones for better sound control. Updated MARCH 05, 2025 ID: 000189443

Troubleshooting Wireless Networking Issues

This article provides helpful information and links for basic wireless network troubleshooting. More specifically, this article focuses on 802.11a, b, g, n, or ac networks. This article does not cover Mobile Broadband (cellular-based wireless) or Bluetooth (also known as WPAN). Updated FEBRUARY 27, 2025 ID: 000127788

The Wired Network Adapter Still Cannot Connect

Follow the steps when the wired adapter did not connect. Updated FEBRUARY 27, 2025 ID: 000128276

How to Troubleshoot Dell Laptop Battery Issues

This article provides information about how to troubleshoot and resolve battery-related issues on a Dell laptop. Find information about how to use, maintain, and troubleshoot a battery-related issue on a Dell laptop. Updated FEBRUARY 26, 2025 ID: 000123069

Touch Screen Not Working on Dell Laptops, All-In-One desktops, and Monitors

Learn how to troubleshoot touch screen issues on Dell laptops, All-In-One desktops, and monitors. Follow step-by-step solutions for unresponsive, inaccurate, or intermittent touch functionality. Updated FEBRUARY 25, 2025 ID: 000132121

Troubleshoot Multiple Monitor Issues and Fix External Monitor Connection Issues

Troubleshoot multiple monitor issues and fix common external monitor connection issues. Find steps to resolve display issues when using multiple monitors in Windows. Updated FEBRUARY 24, 2025 ID: 000132851

How to Run Dell Preboot Diagnostics and Hardware Tests on Your Dell Computer

How to run Dell Preboot diagnostics to identify hardware issues on your Dell computer. Learn instructions on using Dell onboard diagnostics, performing in-depth tests, and troubleshooting with Dell diagnostics boot options. Updated FEBRUARY 21, 2025 ID: 000181163

How to Automatically Download and Install Drivers on a Dell Computer

This article provides information about how to scan your Dell computer for driver updates, and automatically download and install the latest drivers. Updated FEBRUARY 21, 2025 ID: 000133088

How to Run a Diagnostic Test Using SupportAssist

This article provides instructions on how to run hardware diagnostics using SupportAssist on a Dell computer. Updated FEBRUARY 21, 2025 ID: 000198182

How to Run a Dell Online Diagnostic Test

This article provides instructions on how to run the hardware diagnostics on supported devices from the Dell Support website. Updated FEBRUARY 21, 2025 ID: 000181161

Touchpad Right Click Stops Working after Ubuntu 18.04 LTS is Installed

The following article provides information about how to change the touchpad settings after installing Ubuntu 18.04 Long-Term Support (LTS) on your Dell computer. Updated FEBRUARY 21, 2025 ID: 000129850

How to Get the PPID Number of the Motherboard on a Dell Computer

This article provides information about how to find the Piece Part Identification (PPID) number of the motherboard. Getting the motherboard serial number on a Dell Computer without physically removing any parts. Updated FEBRUARY 20, 2025 ID: 000125347

How to Troubleshoot CD, DVD or Blu-Ray Drive Problems

This article helps you identify the type of optical drive or optical disk issue based on the symptoms and provide links to helpful troubleshooting resources. Updated FEBRUARY 20, 2025 ID: 000126039

How to Install Ubuntu Linux on your Dell Computer

This article provides information about how to carry out a clean installation of the Ubuntu Linux operating system on your Dell Computer. Updated FEBRUARY 20, 2025 ID: 000131655

Dell BIOS Downgrade Step-by-Step Guide for System Rollback

Learn how to downgrade your Dell system BIOS safely. Step-by-step instructions for downloading and downgrading to a previous BIOS version Resolve issues with ease. Updated FEBRUARY 20, 2025 ID: 000130652

How to Print Screen in Windows Using the Print Screen Key

How to use the Print Screen key in Microsoft Windows 11 and Windows 10 to capture screenshots and use the Snipping Tool. Updated FEBRUARY 18, 2025 ID: 000147539

Frequently Asked Questions Regarding NVMe Solid-State Drives (SSDs)

This article provides information about "New Technology (NVMe, Skylake chipset, and so forth…)" and their interaction during Windows installation on computers with the Intel Skylake Chipset. Updated FEBRUARY 17, 2025 ID: 000143245

Optical Disk Drive is Unable to Eject the Disc

Troubleshoot issues related to the CD, DVD, or Blu-ray drive on your Dell Desktop or Laptop computer. Updated FEBRUARY 17, 2025 ID: 000139665

Step-by-Step Guide to Convert from MBR to GPT

How to convert a disk to GPT format using a Windows installation DVD or USB, Windows Disk Management or MBR2GPT.exe. Updated FEBRUARY 17, 2025 ID: 000137854

How to Start Windows in Safe Mode with Networking

Learn how to boot into Safe Mode with Networking in Windows 10 and 11. Use Safe Mode to troubleshoot system issues, access the Internet, and fix startup problems on your computer. Updated FEBRUARY 13, 2025 ID: 000148239

How to Identify and Resolve Noise Issue on Dell Laptop PCs

Learn how to identify and resolve noise issues on your Dell laptop PC. Find information on isolating noise related issues and common troubleshooting steps to resolve noise problem on a Dell laptop PC. Updated FEBRUARY 13, 2025 ID: 000137769

Touch Gestures for the ALPS Touch Pad

This article provides information about the features that are available on the ALPS TouchPad of your Dell laptop and how to use them. Updated FEBRUARY 13, 2025 ID: 000133650

Switchable Graphics Information for Laptops

General information about what the Switchable Graphics option does on select Alienware and Dell laptops. Updated FEBRUARY 11, 2025 ID: 000054593

How RAM Speed Affect the Performance of a Computer

Learn how RAM speed and memory capacity impact your computer's performance. Explore what more RAM does, how to check RAM MHz, and why RAM speed matters for efficiency. Updated FEBRUARY 09, 2025 ID: 000129805

How to Identify and Resolve Noise Issues on your Dell System

This article contains information about how to identify and resolve noise issues on Precision Desktop Workstations. Updated FEBRUARY 07, 2025 ID: 000139407

An image Appears Stretched, Distorted, or Shrunken on My Laptop Screen

Investigate the possible causes of the video issue experienced on your Dell personal computer LCD. Updated FEBRUARY 07, 2025 ID: 000134729

Network Controller (network adapter) Troubleshooting and Usage

This article provides links to information regarding the use and troubleshooting of the network controller (network adapter) in your computer. Updated FEBRUARY 07, 2025 ID: 000131723

Using the memory diagnostics and what benefits it brings to you

This article explains how to run memory diagnostics using the ePSA and SupportAssist tools. Updated FEBRUARY 06, 2025 ID: 000129992

How to Use and Troubleshoot Non-Dell Branded Printers

This article provides general troubleshooting steps and links to information for your Non-Dell branded printer. Updated FEBRUARY 06, 2025 ID: 000129397

Where Can I Download Drivers and Dell Installed Software for My Dell Computer

This article describes the various download locations for drivers, software on the Dell Support website, and their purpose. Updated FEBRUARY 06, 2025 ID: 000131797

How to Access the UEFI and BIOS Firmware Setup Screens with Microsoft Windows 10 and 11

The following article provides information about accessing the Unified Extensible Firmware Interface (UEFI) or BIOS with Microsoft Windows 10 or 11 on a Dell computer. Updated FEBRUARY 04, 2025 ID: 000126121

Dell computers tested for update to Windows 11

This article lists Dell computers that have previously been tested for upgrade from Windows 10 to Windows 11, and to update from Windows 11 to Windows 11 2022 Update (build 22H2). Beginning with Windows 11 Build 23H2, Dell will not provide a list of update testing between versions of Windows 11. However, Dell will continue to support the factory installed operating system and updates provided by Microsoft through Windows Update. Updated FEBRUARY 03, 2025 ID: 000187485

Create Bootable USB for Windows using Dell Diagnostic Deployment Package

How to create a bootable USB flash drive for BIOS updates, OS installations, and non-booting computers using the Dell Diagnostic Deployment Package (DDDP). Updated FEBRUARY 03, 2025 ID: 000145519

Factory Reset, Restore, or Reinstall Microsoft Windows on a Dell computer

See the options for performing a computer restore, resetting Windows installation, or restoring Windows to factory condition on a Dell computer. Updated FEBRUARY 03, 2025 ID: 000124379

Intel 11th, 12th, and 13th Generation Processors, No Drives Can Be Found During Windows 10 and Windows 11 Installation

This article provides information about Intel 11th, 12th, and 13th Generation processors when Troubleshooting drives are not found during Windows 10 and Windows 11 installation. Updated FEBRUARY 03, 2025 ID: 000188116

General Information about Hard Drive and BIOS Passwords for Dell Computers

About hard drive (HDD) and BIOS passwords on Dell computers. Discover setup instructions, troubleshooting tips, and how to handle password issues. Updated JANUARY 29, 2025 ID: 000132226

How to Run Windows Startup Repair on a Dell computer

This article provides instructions on how to run Windows Startup Repair in Windows 11 and Windows 10. Startup Repair is a Microsoft Windows feature that can fix problems with files that are required to boot the operating system. Updated JANUARY 28, 2025 ID: 000123362

Resolve No Power, No POST, No Boot or No Video Issues

This article is a guide to identifying and resolving start-up or power issues with your Dell computer. Is it a No Power with no signs of life? Do you see a No POST with Diagnostic LEDs or Beeps? Is it a No Boot which cannot load the Operating System? A No Video where the device starts but nothing that is seen on the display? Updated JANUARY 28, 2025 ID: 000125609

How to Use System Restore in Microsoft Windows

This article provides information about System Restore in Microsoft Windows. Learn how to create a restore point and how to restore the system files and settings in Microsoft Windows. Find step-by-step instructions to recover the computer using the System Restore feature in Microsoft Windows. Updated JANUARY 27, 2025 ID: 000148025

Troubleshooting Ports on your Dell Laptop or Desktop Computer

The following article takes you through identifying and troubleshooting the ports and connectors on a Dell laptop or desktop computer. Updated JANUARY 24, 2025 ID: 000136835

Complete Guide to Dell Client Configuration Toolkit (CCTK) Installation and Usage

Learn how to install and use Dell Client Configuration Toolkit (CCTK) for seamless BIOS configuration on OptiPlex, Latitude, and Precision systems. Steps for installation and command-line configuration Updated JANUARY 24, 2025 ID: 000134806

How to Remove, Recover or Reset Microsoft Local Account Password for Windows 10

Understand how to remove the password from Windows 10. Learn how to disable login passwords, manage account security, and simplify access to your laptop or Personal Computer. Updated JANUARY 23, 2025 ID: 000132604

How to Get Rid of a Virus and other Malware from Windows computers

Effective methods for how to remove malicious malware from your personal computer and how to delete malware from your computer. Ensure your Windows system is secure with the latest tools and tips. Updated JANUARY 23, 2025 ID: 000124387

Troubleshooting Sleep and Hibernation Issues on a Dell Computer Running Windows 11

This article provides troubleshooting steps to resolve issues with sleep or hibernation mode on a Dell desktop or laptop running on Windows 11. Updated JANUARY 23, 2025 ID: 000192067

How to Use the Windows 10 and 11 MSCONFIG utility on Dell Computers

The following article is a guide to the Microsoft Configuration (MSCONFIG) utility in Windows 10 and Windows 11 operating systems on Dell Laptops and Desktops. Updated JANUARY 23, 2025 ID: 000136771

Bluetooth Power Save Setting Causing Connectivity Issues

This article describes a how to troubleshoot a Bluetooth device loses connection intermittently in Windows 11 and Windows 10. Updated JANUARY 22, 2025 ID: 000122996

Adding Programs and Apps to the Startup Folder in Windows 10

How to add apps to the startup folder in Windows 10 using simple steps and commands. Optimize startup programs for a faster boot and know the use of the shell startup command. Updated JANUARY 22, 2025 ID: 000124550

How to Perform a Battery Calibration Cycle on a Dell Laptop

This process can help resolve problems where the laptop battery discharges quickly or the battery percentage drops suddenly (example: 20% charge to 6% in a short timeframe). Updated JANUARY 17, 2025 ID: 000205559

Which Wireless Networking Adapter is Installed in Your Dell Computer

Find step-by-step instructions on how to identify the wireless network adapter that is installed in your computer in Windows. Updated JANUARY 17, 2025 ID: 000129554

Change Intel Advanced Wi-Fi Adapter Settings to Improve Slow Performance

Changing the advanced Wi-Fi adapter settings in Windows may help to prevent slow performance and intermittent connection. Follow the instructions for steps on how to access these settings. Updated JANUARY 17, 2025 ID: 000132395

Troubleshooting Common Issues with Video on Dell Laptop LCD Screens

This article gives some troubleshooting tips for common issues with video on Dell laptop LCD Screens Updated JANUARY 15, 2025 ID: 000124370

How to Optimize the System Memory (RAM) on a Dell Computer

This article provides information about how to optimize the memory using the Disk Defragmenter option. Updated JANUARY 15, 2025 ID: 000123120

How to Replace a Dell Laptop Hard Drive: Step-by-Step Guide

Learn how to replace a Dell laptop hard drive. Find step-by-step instructions for installation, operating system setup, and driver installation. Updated JANUARY 15, 2025 ID: 000122450

How to Replace a Dell Warranty Part

This article helps you prepare to replace customer replaceable parts on your Dell computer. Customer replaceable units are parts that, regardless of service response level, can be easily replaced with minimal effort and simple tools. Updated JANUARY 13, 2025 ID: 000202007

Migrate Outlook Email, Calendar, Contacts to a New Computer Using a PST File

Transfer Outlook email, calendar, and contacts to another computer using a PST file. Learn how to export Outlook items to an Outlook Data File (.pst) and import them seamlessly. Updated JANUARY 10, 2025 ID: 000138994

How to Connect a Laptop or Desktop Computer to a TV Wired or Wirelessly

Learn how to connect a laptop or computer to a TV using the different connection options (wired and wirelessly). See the guides on how to project, stream to a TV for seamless viewing. Updated JANUARY 08, 2025 ID: 000155875

How to Roll Back a Device Driver on Dell Windows Computers

Learn how to roll back a device driver to a previous version on Dell computers running Windows. Restore stability by following these simple steps to resolve driver conflicts or issues after an update. Updated JANUARY 08, 2025 ID: 000148845

Installing Printer Drivers from Previous Windows Versions

Learn to install printer drivers from older Windows versions when current drivers are unavailable. Includes instructions for resolving compatibility issues for inkjet and laser printers. Updated JANUARY 08, 2025 ID: 000133495

How to Download and Install McAfee Products Sold at Dell

Explore how to download and install McAfee products purchased at Dell. This guide covers McAfee LiveSafe, Small Business Security, Business Protection, and McAfee+ Premium. Get started with your McAfee subscription today. Updated DECEMBER 31, 2024 ID: 000131535

Optical Disk Drives CD DVD, and Blu-Ray is Unable to Read

Learn how to troubleshoot issues with your CD, DVD, or Blu-ray drive on Dell desktops and laptops. Follow these steps to resolve problems with unrecognized or unreadable disks. Updated DECEMBER 30, 2024 ID: 000179516

Repair Options for Cracked and Broken LCD Screens on Dell Laptops, Tablets, and Phones

Learn about repair options for a cracked or broken LCD screen on your Dell laptop, Venue phone, or tablet. Updated DECEMBER 30, 2024 ID: 000123759

Using BIOSConnect to Recover SupportAssist OS Recovery Partition

BIOSConnect helps you recover your computer's recovery partition in case of hard drive failure or corruption of the original partition. Updated DECEMBER 20, 2024 ID: 000177771

How to replace common parts in your Dell Notebook

Refer to the guidelines about the replacement of common parts for Dell Notebooks. Updated DECEMBER 17, 2024 ID: 000179828

How to Clear and Wipe a Hard Drive

Learn how to clean (erase data or wipe data) and reset your hard drive. This guide covers wiping, cleaning up your hard drives (HDD), and securely removing all data to prepare your drive for reuse or sale. Updated DECEMBER 05, 2024 ID: 000134730

How to Help Resolve SD or Memory Card Reader Not Working on Your Computer

Dell computer not reading Secure Digital (SD) cards, mini-SD cards, microSD cards, or SD USB adapters not showing up? Learn how to troubleshoot and resolve issues like undetected memory cards, read/write errors, and missing drive letters. Updated DECEMBER 04, 2024 ID: 000150063

Why Is My Laptop Making a Buzzing Noise and How to Reduce or Fix it.

Why some laptops produce high-pitched buzzing noises and how to reduce them. Discover tips like enabling bus mastering devices to minimize noise caused by the processor's power state. Updated DECEMBER 03, 2024 ID: 000142729

Where can I find parts available for my Dell Computer online

Looking for Dell replacement parts or Dell laptop parts? Find Dell computer parts and spare parts online. Learn how to use the Dell support page to buy Dell parts. Updated DECEMBER 03, 2024 ID: 000136422

Resolving Computer Does Not Shut Down or Turns Itself Back on

Having your computer not shut down as expected or turn itself back on unexpectedly can be a frustrating experience. See the appropriate information pertaining to your issue. Updated DECEMBER 03, 2024 ID: 000126172

Turn Off Airplane Mode Using Settings or the Network Panel

When you want all the wireless connections (Wi-Fi, Bluetooth, or Mobile Broadband) turned off, you turn on airplane mode. This is needed when traveling on an airplane (and is why it is called Airplane Mode). When you are having issues not being able to turn airplane mode off, follow the steps to force airplane mode off. Updated DECEMBER 03, 2024 ID: 000124347

How to remove "ghost" or non-attached monitors showing in Windows display settings

Follow these general guidelines for resolving the issue of extra, or "ghost", monitors showing in the Windows Display Settings. Updated DECEMBER 03, 2024 ID: 000108307

How to Wake a Computer or Monitor From Sleep, Standby, Suspend or Hibernate

How to wake up your computer from sleep mode, troubleshoot monitor standby issues, and resolve why your monitor keeps going to sleep in Windows 10 and 11. Updated NOVEMBER 21, 2024 ID: 000130380

How to Adjust Screen Brightness and Control Brightness Settings in Windows 10 and 11

A dim screen can be caused by adaptive brightness settings. Follow the steps for your Windows 10 or 11 system to turn off adaptive brightness and manually adjust screen brightness and control brightness settings. Updated NOVEMBER 21, 2024 ID: 000220087

How to Replace a Coin-Cell Battery on Your Dell Laptop

For help with replacing the CMOS (coin-cell) battery on your Dell laptop, see the documentation of your computer. Updated NOVEMBER 21, 2024 ID: 000135178

Scanning for Spyware, Malware and Adware (Windows Defender)

Detect and remove spyware, malware, and adware on Windows with Windows Defender. Follow steps to scan, update, and protect your personal computer against infections for enhanced security. Updated NOVEMBER 19, 2024 ID: 000138081

Laptop Keyboard Displays Wrong Characters on a Dell Notebook

Resolve the issue when your Dell laptop keyboard types the wrong letters. Our guide helps with common issues like the keyboard typing wrong letters, incorrect Number Lock settings, and more. Updated NOVEMBER 15, 2024 ID: 000123342

Troubleshoot Microsoft Outlook Running Slow or Locking Up

This article provides information about troubleshooting Microsoft Outlook performance issues on your Dell computer. Updated OCTOBER 16, 2024 ID: 000138178

How to Remove Malware Infections from a Dell Computer

This article provides a general guide for removing malware on your Dell Computer. Most of the steps are not covered under your warranty and are carried out at your own risk. Updated OCTOBER 10, 2024 ID: 000137122

I forgot or can no longer access the email address I used for Dell "My Account" – what can I do?

Learn how to create a new My Account and import your customer and order numbers if you have lost or forgotten your My Account email address. Updated OCTOBER 02, 2024 ID: 000175479

How to Identify an Unknown Device in Device Manager

This article contains information about steps for identifying unknown devices in Windows Device Manager. Updated SEPTEMBER 27, 2024 ID: 000151898

Returning Service Parts to Dell (US Only)

This article provides information about how to return service parts to Dell in the United States Region only. Updated SEPTEMBER 05, 2024 ID: 000178919

Differences Between M2 Cards M2 Slots Keys Sizes and Types

Learn to distinguish M.2 cards, including slots, keys, sizes, and types. Understand M.2 slot functionality, M.2 and PCIe interfaces, and the M.2 platform's versatility. Updated SEPTEMBER 03, 2024 ID: 000144170

Problems With Desktop Monitors and Laptop Screens

This article helps you identify the display or video issue based on symptoms that you notice and provides links to Dell knowledge base articles for troubleshooting steps. Updated SEPTEMBER 03, 2024 ID: 000124516

Dell Chat Support Best Practices

This article contains information about steps that you can take to troubleshoot issues before contacting Dell Chat Support. Updated AUGUST 30, 2024 ID: 000133535

"The computer or remote device does not accept the connection" error message

This article provides the steps to resolve the "The computer or remote device does not accept the connection" error message displayed when attempting to access certain online sites. Updated AUGUST 30, 2024 ID: 000149416

A Guide to the various Microsoft Office programs available on your Dell Computer

This article deals with providing links to further information about the various types of Microsoft Office supported by Dell on the various Windows Operating Systems. Updated AUGUST 29, 2024 ID: 000131262

How to Back Up Data on a Dell computer

This article provides information about different backup data options in Microsoft Windows. Updated AUGUST 29, 2024 ID: 000130375

How to Change the Display Settings on a Dell Laptop

Learn how to adjust the brightness or change video settings on your Dell laptop. Updated AUGUST 29, 2024 ID: 000146791

What Comes in the Dell Mail in Service Box - North America only

This article explains what you receive when you are shipped a Dell Mail In Service box (United States only). Before shipping to the Dell Main In Repair Service, review the details of the paperwork required. Updated AUGUST 27, 2024 ID: 000134639

Restructuring of USB and Thunderbolt Settings on New BIOS Version

This article provides information about changes to the display of USB and Thunderbolt settings on newer BIOS versions. Updated AUGUST 27, 2024 ID: 000126580

Dell OptiPlex, Latitude, and Precision BIOS Dependency Information

This article provides information about Dell OptiPlex, Latitude, and Precision BIOS dependencies. Updated AUGUST 27, 2024 ID: 000126552

How do I eliminate the beep tones that my portable system emits during the boot process?

This article provides information on How do I eliminate the beep tones that my portable system emits during the boot process Updated AUGUST 26, 2024 ID: 000139830

Windows Update Fails to Update

Resolving Windows Update failure to update. Updated AUGUST 23, 2024 ID: 000178461

Why Does My LCD Screen Dim, Flicker, or Brighten

Learn how to troubleshoot the ambient light sensor (ALS) to resolve dim LCD issues, flickering, or intermittent brightness. Updated AUGUST 22, 2024 ID: 000137814

Understanding Driver Pack Delta Report

The Driver Packs are updated based on the release schedule and in response to customer requirements. Updated AUGUST 22, 2024 ID: 000104133

Insufficient Storage Error When Performing a Windows Update on Systems Configured with 32gb eMMC Primary Drives

This article describes how to manage system storage space on systems configured with 32gb eMMC primary storage drives. Updated AUGUST 22, 2024 ID: 000120155

How to Download and Install Dell Digital Delivery

This article discusses how to obtain and then setup Dell Digital Delivery. Updated AUGUST 22, 2024 ID: 000192053

How to Implement PXE Booting from USB-C and Thunderbolt Ethernet Adapters

Information about facilitating the Pre-Boot Execution (PXE) boot process when using a USB-C or Thunderbolt Ethernet adapter. Updated AUGUST 22, 2024 ID: 000150882

How To Remove Windows 10 updates when troubleshooting performance problems on Dell Computers

The following article provides information about when you must remove a windows update and how you would be best to do it. Updated AUGUST 22, 2024 ID: 000133367

How to Configure Windows 10 Touchpad Scrolling (Reverse Scrolling Fix)

Learn how to modify the default touchpad scrolling behavior in Windows 10, including reversing the scrolling direction. Updated AUGUST 21, 2024 ID: 000128884

How to Change Language in Adobe Acrobat: Step-by-Step Guide

Learn the easy steps to modify language settings in Adobe Acrobat 2017 and later. Follow our guide for a seamless language switch. Get expert tips now. Updated AUGUST 21, 2024 ID: 000180675

How to Uninstall Skype on Your Dell Computer

This article provides information about how to remove Skype from a Dell computer with a Windows operating system. Updated AUGUST 21, 2024 ID: 000132430

An Ubuntu Linux Keyboard Shortcut Reference Guide for your Dell Computer

The following article provides information about the various keyboard shortcut commands common to Ubuntu Linux for use with your Dell Computer. Updated AUGUST 21, 2024 ID: 000131678

How To Use Windows Logs to Troubleshoot Wireless Problems that Only Occur at Customer Locations

The following article provides the information about capturing an Event Trace Log (ETL). It includes the ETL and other files that can assist Dell in troubleshooting wireless issues that are only seen at customer sites. Updated AUGUST 21, 2024 ID: 000150790

Solving Windows 10 ISO Size Issue for FAT32: Split or Extract Install.wim

Learn how to manage Windows 10 ISO files with oversized install.wim for FAT32. Splitting or extracting the install.wim can solve the issue. Updated AUGUST 21, 2024 ID: 000127789

How To Increase RAM Using USB Drive In Windows 8 & 10

The following article provides information about How to increase RAM using USB drive in Windows 8 & 10. We can increase the RAM by using ReadyBoot or Virtual Memory. Updated AUGUST 21, 2024 ID: 000149907

Dell Trade In Frequently Asked Questions (US Only)

If you cannot find exactly what you are looking for, our Trade In-related Frequently Asked Questions can help. Updated AUGUST 21, 2024 ID: 000192007

How to Successfully Update the TPM Firmware on your Dell Computer

This article describes the TPM firmware update process. Updated AUGUST 21, 2024 ID: 000184894

Securely Erasing Data on Your Device Before Trade In or Recycle

Securely erase data from your device before Trade In or Recycle by following our step-by-step instructions for Windows, Android, and Apple devices. Updated AUGUST 21, 2024 ID: 000192008

Dell Client Drivers and Downloads Update Release Schedule

This article provides information about the Dell client drivers and downloads update release schedule. Updated AUGUST 18, 2024 ID: 000197092

Safety Precautions When Working with Electronic and Electrical Equipment

This article provides information about basic safety precautions that users must take before you access the internals of a computer or electrical equipment. Find information about how to protect against electrostatic discharge (ESD), prevent electrostatic damage to the components, and safety precautions when lifting electronic equipment. Updated AUGUST 14, 2024 ID: 000137973

Using AC Adapter of Dell Laptops While Traveling

This article provides information about using the AC adapter of your Dell laptop while traveling to another location. Updated AUGUST 07, 2024 ID: 000139802

How to Set Up Email on Your New Dell Computer

This article contains information about how to set up email using various email applications such as Gmail, Microsoft Office Outlook, and Outlook.com, and resources for troubleshooting email issues. Updated JULY 31, 2024 ID: 000132373

How To Change Windows Update Settings in Windows 8 & 8.1

This article provides information on "Changing Windows Update settings in Windows 8" Updated JULY 30, 2024 ID: 000123650

Notepad Starts Automatically when You Start Your Computer

This article provides information on Why notepad may automatically launch when you start the system, how to access the Microsoft Fix-it Tool for this issue, and how to manually resolve this issue Updated JULY 30, 2024 ID: 000175260

How To Access Advanced Startup Options in Windows 8 or 8.1

This article provides information about how to access the advanced startup options in Windows 8 or 8.1. Updated JULY 30, 2024 ID: 000151396

AutoPlay does not pop up when CD or DVD is inserted in the drive

This article provides information about how to resolve issue with AutoPlay does not pop up when a CD or DVD is inserted into the drive. Updated JULY 30, 2024 ID: 000153038

How Do I Recycle or Dispose of My Dell Battery

This article provides information about recycling or disposing Dell batteries. Updated JULY 17, 2024 ID: 000125451

How to Reinstall Individual Modern Apps Included with Windows 10

This article provides the information about reinstalling individual modern applications that are included with Windows 10. Updated JUNE 18, 2024 ID: 000125529

Troubleshooting Kensington Security Locks on Dell Systems

This article provides info on Kensington Locks used with Dell systems Updated JUNE 06, 2024 ID: 000134337

How to Use the Dell Support Site to Identify and Install the Drivers for Your Dell Personal Computer

This article provides information about how to download Dell drivers from the Dell.com/support website for your Dell computer. Updated MAY 16, 2024 ID: 000132380

What is BIOS and How to Update the BIOS on Your Dell System

This article provides information about what a system BIOS is and how to update BIOS on a Dell computer. Updated MAY 08, 2024 ID: 000129365

The Dell Command |Configure |Power | Monitor| Update Utilities Software Overview

The following article is an overview of the Dell Command Configure, Power, Monitor, and Update Utilities. It links to the latest information available about them on the Dell support site. Updated APRIL 29, 2024 ID: 000177196

Why your Dell Laptop or Desktop Runs Slower Over Time and How to Speed It Up

The following article provides information about why Dell laptops and desktops may slow down over time and how you can fix this on your device. Updated JANUARY 26, 2024 ID: 000131445

Frequently Asked Questions (FAQs) about the USB Ports on a Dell Computer

This is a list of frequently asked questions to help troubleshoot, repair, and use the USB connectors and ports on your Dell computer. Updated JANUARY 24, 2024 ID: 000129226

How to Troubleshoot Hard Drive Encryption Issues

This article provides information about hard drive encryption along with explanation of BitLocker and troubleshooting steps to resolve hard drive encryption-related issues on a Dell computer. Updated DECEMBER 22, 2023 ID: 000178978

Using, Testing, Troubleshooting and Resolving Driver Issues on your Dell Webcam

Learn how to test your webcam, fix camera and webcam problems, get webcam applications, and run the Dell camera diagnostics in Windows 11, 10, 8(8.1), and 7. Updated DECEMBER 13, 2023 ID: 000124356

Google Chrome Browser Not Working in Windows 10 After a Windows Upgrade

Steps for getting Google Chrome to work with Windows 10 after Windows has been upgraded from a pervious version. Updated NOVEMBER 14, 2023 ID: 000075716

Near-Field Communications (NFC) and Smartcard Driver for Dell Computers

How to download and install the driver for the NFC (near field communications) and Smartcard on Dell computers. Updated JANUARY 09, 2023 ID: 000175426

DDP | A or DCP prompts for TPM password

This article takes you through resetting the TPM of any previous credentials in a Dell BIOS. Updated APRIL 10, 2021 ID: 000139082

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Adamo XPS Articles

Articles

How to Improve the Performance of a Dell Laptop Battery

Fix Wired, Wireless, and Bluetooth Mouse Not Working Issues

Dell BIOS and UEFI Update Download and Installation Guide

Guidance for Keeping Your Dell Technologies Equipment Clean

Dell SupportAssist: The Clean Files task repeatedly fails to run

Troubleshoot Wi-Fi Not Working Issues and Connect to Your Wi-Fi Network

How to Troubleshoot Display or Video Issues on a Dell Monitor

Keyboard Troubleshooting and Usage: The Definitive Guide

Windows 11 and Windows 10 Wired Internet Connection Usage and Troubleshooting Guide for the Home

Understanding and Troubleshooting Hard Disk Drive or Solid State Drives on Dell Computers

Dell Products: How to Create a Support Request Online for Your, In-warranty Dell Product

Bluetooth Troubleshooting and Usage Guide

How to Find Warranty Status and Information for Your Dell Product

How to find the product model number of your Dell computer

How to Connect Speakers or Headphones to Your Dell Computer

How to Change the Operating System Language in Windows 11

Guide to Dell Docking Stations

How to Configure Dell Mobile Connect App for Android

Dell Laptop Battery - Frequently Asked Questions

How to Identify AC Adapter Damage on Dell Systems

How to Troubleshoot AC Adapter Issues on a Dell Laptop

Error Codes on Dell Commercial and Consumer Products

General Maintenance Guidelines For a Dell Computer

How to Screen Share Using Intel Wireless Display WiDi

Troubleshooting Steps for WWAN, 3G, or Mobile Broadband

How to Troubleshoot No Sound on a Computer or Fix Computer Audio Problems

How to Show Hidden Folders or Files in Windows

How to Report a Dell Laptop or Desktop as Lost or Stolen

Dell Display Pixel Guidelines

Learn How to Download and Install Skype on Your Dell Personal Computer

Troubleshoot Audio Recording Issues or Sound Recording Problems

Troubleshooting Internet Connectivity Issues on Your Dell Computer

Support Notifications: Overview and Common Questions

Windows Command Prompt Information and How to Use Its Commands List

Windows: How to identify your Dell Docking station using PowerShell

How to Determine the Pass-Through MAC Address on your Dell Laptop and Dock

Drivers and Downloads FAQs

How to Use and Troubleshoot the Dell Universal Dock D6000

Guide For Pairing and Troubleshooting Dell Bluetooth Keyboards and Mouse

Camera and Microphone Not Working in Windows 11 or Windows 10

How to Enable Fast Access Facial Recognition Software on Dell Systems

Bluetooth May Not Turn Back on When Using Wireless Switch on a Dell Laptop

How to Turn Off or On and Troubleshoot the Backlit Keyboard on Dell Laptop

PCI and PCI Express Slots Uses and Troubleshooting Explained

Understanding Surge Protectors and How They Protect Your Electronics

Resolving error code 2000-0251 when launching the ePSA diagnostics on a Dell personal computer

Dell Laptop Best Practices for Use, How to Clean, and Maintain for Longevity

Resolving a TPM Error Seen During BitLocker Encryption on a Dell personal computer

TPM is Unable to Change Between 1.2 or 2.0 Because TPM is Owned

How to Reseat the Keycap when a Key Falls Off the Laptop Keyboard

How to Troubleshoot and Resolve any Wired network adapter issues with a Dell Laptop

How to Connect a Monitor to a Dell Computer

Fixing Your Laptop Touchpad not Working in Windows

How to Run a Diagnostic Test on a Dell Monitor

Dell Monitor Not Turning On or Has No Power and Power LED is Off

What Is System Memory (RAM)

Dell Command | Deploy WinPE Driver Packs

How to Identify and Repair Malware or Virus Infected Computers

Dell Laptop Battery Warranty Support

How to Check Battery Health Status on Dell Laptops

How to Download Drivers That Are Unavailable on Dell Support Website

How to Troubleshoot Hard Drive or solid state drive Issues on a Dell Computer

How to Resolve Hard Drive or solid state drive Issues on your Dell Computer

How to Diagnose and Resolve Common Memory Issues on a Dell Laptop

How to Troubleshoot a No POST or System Startup Issue on a Dell Laptop

Troubleshoot Laptop Display Issues and Resolve Black Screen Problems

Troubleshoot Power Issues on a Dell Laptop

How to scan a Service Tag QR code or Barcode

Ownership Transfer and Dell Product Registration Guides

How To Use the Intel My WiFi Technology

How to Check the Hardware Configuration of a Dell Computer