Studio 1555

BitLocker prompting for a recovery key after a motherboard replacement? Follow this guide to fix the issue, including suspending BitLocker and adjusting TPM settings.

This article provides information about how to check the battery health status on a Dell laptop. Find information about using different methods to perform a battery health check on your Dell laptop.

This article provides information about how to identify damage to the AC adapter of Dell computers. What are the different types of damage that can occur compared to normal wear and tear?

This article provides instructions on how to run Windows Startup Repair in Windows 11 and Windows 10. Startup Repair is a Microsoft Windows feature that can fix problems with files that are required to boot the operating system.

Learn how to locate and use your BitLocker recovery key to unlock a Windows device encrypted with BitLocker Drive Encryption.

Fix startup problems on your Dell computer with BIOSConnect. Download SupportAssist OS Recovery on supported systems directly from Dell's servers.

Dell BIOS recovery guide: Fix boot failure, black screen, or POST errors. Easy step-by-step instructions for hard drive and USB recovery methods.

This article provides answers to frequently asked questions about Dell drivers and how to use the Dell Support Drivers website. Learn what Dell drivers are available, how to download and install a Dell driver, and more.

This article provides information about how to troubleshoot and fix issues if the computer fan is not working, the fan noise is loud, the fan is spinning slowly, and so on.

See the section that matches the code you received, and follow the instructions listed in the Next Steps column. The 2000-8NNN informative messages below are unlikely to be displayed unless they deal with removable devices or media.

This article provides information about how to troubleshoot and resolve common hard drive (HDD) or solid state drive (SSD) issues on a Dell computer.

Learn how to troubleshoot issues with your CD, DVD, or Blu-ray drive on Dell desktops and laptops. Follow these steps to resolve problems with unrecognized or unreadable disks.

Learn how to troubleshoot and resolve a CD, DVD, or Blu-ray drive not writing or recording data to a disk. Find information to diagnose and resolve issues if your CD, DVD, or Blu-ray drive is not able to write, burn, record to a disk.

Troubleshooting an SD card or memory card reader issues on your Dell laptop or desktop? Learn how to fix problems like SD cards not detected, card readers not working, or cards not showing up in Windows.

This article provides information about how to run the LCD built-in self-test (BIST) diagnostics on a Dell laptop. The LCD built-in self-test (BIST) diagnostic helps analyze and identify if the screen abnormality on a Dell laptop is inherent to the LCD screen.

The article provides information about how to troubleshoot and resolve hard drive (HDD) or solid state drive (SSD) issues on a Dell computer.

This article explains how to run memory diagnostics using the ePSA and SupportAssist tools.

Troubleshoot issues related to the CD, DVD, or Blu-ray drive on your Dell Desktop or Laptop computer.

Your Dell computer does not fully go into sleep mode? Learn how to fix Dell computers that do not go to sleep by updating BIOS, drivers, adjusting settings, and more for Windows 11.

When you want all the wireless connections (Wi-Fi, Bluetooth, or Mobile Broadband) turned off, you turn on airplane mode. This is needed when traveling on an airplane (and is why it is called Airplane Mode). When you are having issues not being able to turn airplane mode off, follow the steps to force airplane mode off.

This article provides more information about how to download and install Adobe Acrobat that is purchased from Dell.

Looking for the Fingerprint reader driver for your computer? See each section on how to download and install the Fingerprint reader drivers, and then how to enroll or remove your Fingerprint using Windows Hello.

Reset BIOS, CMOS, or NVRAM on your Dell system with easy, step-by-step methods to fix boot issues and restore default settings

Information about how to download and install the latest BIOS or UEFI updates on a Dell computer. This guide covers accessing BIOS or UEFI, updating using USB or Windows, and recovering corrupt BIOS or UEFI on Dell computers.

This article discusses how to download and install Adobe Photoshop Elements or Adobe Premier Elements that are sold on Dell platforms.

This article provides information about how to carry out a clean installation of the Ubuntu Linux operating system on your Dell Computer.

Steps on how to use the command line feature to install Windows 10 drivers.

This guide explains how to check your computer's components list online. This includes hardware, software, and services purchased with the computer.

This article explains what you receive when you are shipped a Dell Mail In Service box (United States only). Before shipping to the Dell Main In Repair Service, review the details of the paperwork required.

Dell Digital Delivery has reached its end of life and is no longer supported. See the note below for details.

This article provides information about how to scan your Dell computer for driver updates, and automatically download and install the latest drivers.

This article provides information about how to identify and troubleshoot STOP Code Errors (Black Screen or Blue Screen errors) on a Dell computer. Find troubleshooting steps to resolve blue screen or stop errors.

Learn how to find and check your laptop or tablet model with our guide. Identifying the product allows you to get model-specific support such as drivers, manuals, and specifications.

This article provides basic troubleshooting steps to identify and resolve heat issues with your Dell laptop.

This article helps you identify the display or video issue based on symptoms that you notice and provides links to Dell knowledge base articles for troubleshooting steps.

This article provides information about what a system BIOS is and how to update BIOS on a Dell computer.

Check your warranty status, renewing your warranty, transferring ownership, international warranty support, expired warranty support or register your Dell product.

Learn how to replace a Dell laptop hard drive. Find step-by-step instructions for installation, operating system setup, and driver installation.

This article lists Dell computers that have previously been tested for upgrade from Windows 10 to Windows 11, and to update from Windows 11 to Windows 11 2022 Update (build 22H2). Beginning with Windows 11 Build 23H2, Dell will not provide a list of update testing between versions of Windows 11. However, Dell will continue to support the factory installed operating system and updates provided by Microsoft through Windows Update.

Learn what to do when your laptop touchpad is not working (A.K.A. laptop mouse, trackpad, mousepad). How to turn the touchpad off and on, and how to adjust settings for optimal performance in Windows.

Resolve the issue when your Dell laptop keyboard types the wrong letters. Our guide helps with common issues like the keyboard typing wrong letters, incorrect Number Lock settings, and more.

If the drivers you are looking for is not available on the Dell Support website, learn how to download native drivers in Microsoft Windows, Linux (Ubuntu, Red Hat Software, and so on) or ChromeOS.

Learn how to troubleshoot touch screen issues on Dell laptops, All-In-One desktops, and monitors. Follow step-by-step solutions for unresponsive, inaccurate, or intermittent touch functionality.

See the information for guidance on warranty support for laptop batteries in the unfortunate occurrence of a battery failure. Also linked to the article are some further reading on troubleshooting and how to check the battery health status.

Forgot your Admin, System, or HDD password in BIOS? Learn safe methods via BIOS settings, jumpers, or Dell password release code—to reset or clear passwords easily.

Learn how to access the Windows Recovery Environment (Windows RE) on Dell PCs using built-in Windows options, Dell SupportAssist OS Recovery, and Command Prompt. Use this guide to troubleshoot and repair startup issues.

Investigate the possible causes of the video issue experienced on your Dell personal computer LCD.

Discover Dell's display resolution guidelines for LCD panels on our monitors and laptops. We explain what dots and pixels are, introduce you to the Premium Panel Exchange, and show you how to spot bright or dead pixels on your screen.

This page is designed to appear under certain circumstances when searching for your Service Tag, Express Service Code, or Serial Number or part number.

The information about how to start your Windows 10 or 11 personal computer in Safe Mode with Networking has been moved. See the recommended resource below.

Facing camera or microphone issues in Windows 11 or 10? Explore simple steps to resolve privacy settings and get your devices working again on desktops, laptops, and tablets.

The following article provides information about how to recover from an issue in Windows 10. The System Center Configuration Manager (SCCM) image fails to connect to the domain through a USB Type-C Ethernet Adapter.

Learn how to add (pair) Bluetooth devices in Windows 11 and Windows 10. Get step-by-step instructions to connect Bluetooth devices such as keyboards, mice, speakers, and headsets, and how to troubleshoot pairing issues.

This article helps you identify the type of optical drive or optical disk issue based on the symptoms and provide links to helpful troubleshooting resources.

The following article provides information about the fingerprint enrollment on Dell laptops in Windows Hello.

This article provides information about Intel 11th, 12th, 13th, and 14th Generation processors, where installation drives are not found during Windows 11 and Windows 10 installation using retail media or downloaded media from the Microsoft Media Creation Tool.

This article provides advanced troubleshooting steps for resolving desktop display issues when common fixes fail. When the common fixes do not resolve the issue, use this guide for detailed troubleshooting steps to help resolve your desktop’s display problems.

This article covers Linux system BIOS settings recommendations.

This article provides helpful information and links for basic wireless network troubleshooting. More specifically, this article focuses on 802.11a, b, g, n, or ac networks. This article does not cover Mobile Broadband (cellular-based wireless) or Bluetooth (also known as WPAN).

This article provides a general guide for removing malware on your Dell Computer. Most of the steps are not covered under your warranty and are carried out at your own risk.

This article describes how to guide a customer through changing the operating system language in Windows 11.

The following article provides information about what memory issues can be seen on your Dell Laptop. Learn how to troubleshoot and resolve them on your laptop.

Protect your data even if your drive is removed—learn how to set a hard drive password in the BIOS on your Dell computer.

For help with troubleshooting Bluetooth issues and information about how to pair (connect) Dell Bluetooth enabled computers to Dell Bluetooth accessories, and steps to resolve issues you may see, see the sections below.

Learn how to setup dual or multiple monitors in Microsoft Windows and troubleshoot dual or multiple monitor issues. Learn how to connect your computer to a TV or a Dell wireless monitor.

Learn how to set up dual or multiple monitors in Windows, adjust dual screen settings, and configure up dual or multiple monitors for better productivity, in Windows 11 and Windows 10.

A hard reset is recommended as the first step to fixing many common issues. This process helps by draining residual power that may be causing the problem.

Need to update your Dell BIOS but your power adapter isn't working? We'll show you a simple Windows command that forces the update safely.

This article provides general troubleshooting steps and links to information for your Non-Dell branded printer.

How to create a bootable USB flash drive for BIOS updates, operating system installations, and non-booting computers using the Dell Diagnostic Deployment Package (DDDP).

Learn how to activate Windows 10 without a product key on Dell Personal Computers. This guide explains digital entitlement and Windows 10 activation without a product key installation and setup.

Learn how to download a Dell OS recovery image using the OSISO recovery tool and restore your Windows operating system. This is ideal for scenarios like computer crashes, hard drive replacements, or other software issues.

Learn how to resolve common Internet connection issues on your Dell computer that matches the operating system.

Learn about various tasks that customers commonly perform to tailor Windows 10 to their liking.

Learn about the Dell Depot Diagnostics Service and how this process works to help you resolve system problems.

Refer to the Setting up a Mobile Broadband Connection or Checking Your Data Usage sections for help with managing your data usage in Windows 10.

This article describes resolving the "Not enough space on drive" error that occurs when attempting to download large files from Dell online applications such as Dell operating system recovery images.

Having Wi-Fi issues on Windows 10 or 11? Troubleshoot WiFi issues like cannot connect to this network, computer not connecting to WiFi, or wireless Internet not working.

Securely erase data from your device before Trade In or Recycle by following our step-by-step instructions for Windows, Android, and Apple devices.

Use our guide to learn how to successfully install Windows 11 and Windows 10 on a Dell computer with a Dell Windows Recovery DVD.

See the section that matches the code you received, and follow the instructions that are listed in the Next Steps column.

Learn how to identify and resolve noise issues on your Dell laptop PC. Find information on isolating noise related issues and common troubleshooting steps to resolve noise problem on a Dell laptop PC.

This article contains information about how to identify and resolve noise issues on Precision Desktop Workstations.

Learn how to activate Microsoft Office 2019, 2021, 2024, or 365 on your Dell computer. Follow our instructions for activation, system requirements, and troubleshooting tips for smooth setup.

Learn how to adjust the brightness or change video settings on your Dell laptop.

This article has the answers to the most frequently asked questions about DisplayPort. This covers it as a Protocol and as a Port and Connector on Dell laptops, tablets, and desktops.

This article provides information about how to return service parts to Dell in the United States Region only.

Learn how to report a lost or stolen Dell laptop or desktop, including necessary details. Follow our guide for timely action and how to contact Dell Support.

If you cannot find exactly what you are looking for, our Trade In-related Frequently Asked Questions can help.

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

General Information about video displays that includes video connections and multiple displays.

Refer to the guidelines about the replacement of common parts for Dell laptops.

This article provides information about how to optimize the memory using the Disk Defragmenter option.

Dell monitor not turning on? Discover troubleshooting steps for intermittent power issues or an off LED. Learn how to check cable connections, test power outlets, and more to resolve power problems.

The following article provides the information about capturing an Event Trace Log (ETL). It includes the ETL and other files that can assist Dell in troubleshooting wireless issues that are only seen at customer sites.

Learn how to roll back a device driver to a previous version on Dell computers running Windows. Restore stability by following these simple steps to resolve driver conflicts or issues after an update.

This article provides information about webcams and their use in Dell laptops and desktops with the Ubuntu operating system.

How to take care of your Dell laptop with best practices for cleaning, maintaining, and ensuring it lasts longer. Understand essential laptop care and transport guidelines.

Learn how to create a new My Account and import your customer and order numbers if you have lost or forgotten your My Account email address.

Information about using the Windows POWERCFG command to create a Battery Report to help troubleshoot possible battery issues.

This article provides information about basic safety precautions that everyone must take before accessing the internals of a computer or electrical equipment. Find information about how to protect against electrostatic discharge (ESD), prevent electrostatic damage to the components, and take safety precautions when lifting electronic equipment.

This process can help resolve problems where the laptop battery discharges quickly or the battery percentage drops suddenly (example: 20% charge to 6% in a short timeframe.)

This article provides information about "New Technology (NVMe, Skylake chipset, and so forth…)" and their interaction during Windows installation on computers with the Intel Skylake Chipset.

This article provides information about hard drive encryption along with an explanation of BitLocker and troubleshooting steps to resolve hard drive encryption-related issues on a Dell computer.

Learn the steps to modify language settings in Adobe Acrobat 2017 and later. Follow our guide for a seamless language switch. Get expert tips now.

Learn about various issues when upgrading a computer from Windows 7 or Windows 8.1 to Windows 10.

Understand what an optical drive is in a computer. Compatibility information about the various types of optical disc drives (ODD) and different types of optical discs.

Learn how you can fix the issue of extra or "ghost" monitors showing up in your Windows Display Settings.

Your product's manuals, user guides, and other documentation contains the information that you must have to get the most out of your Dell product.

Learn how to clean (erase data or wipe data) and reset your hard drive. This guide covers wiping, cleaning up your hard drives (HDD), and securely removing all data to prepare your drive for reuse or sale.

Learn how to run the CHKDSK utility provided in Windows 11 and Windows 10 to correct file errors or bad sectors on a hard disk.

Dell Diagnostic Tools

Basic info to help when you have forgotten your Windows password. This article has been superseded by the operating system specific articles within.

Detect and remove spyware, malware, and adware on Windows with Windows Defender. Follow steps to scan, update, and protect your personal computer against infections for enhanced security.

Learn how to troubleshoot the ambient light sensor (ALS) to resolve dim LCD issues, flickering, or intermittent brightness.

General information about what the Switchable Graphics option does on select Alienware and Dell laptops.

The following article provides information about the various keyboard shortcut commands common to Ubuntu Linux for use with your Dell Computer.

Information about facilitating the Pre-Boot Execution (PXE) boot process when using a USB-C or Thunderbolt Ethernet adapter.

This is a list of frequently asked questions to help troubleshoot, repair, and use the USB connectors and ports on your Dell computer.

Resolve no video issues with HDMI to DisplayPort adapters. Learn about active and passive options, ensuring compatibility with Dell computers.

This article provides information about how to check the hardware specifications of a Dell computer on the Dell.com/support website, in the BIOS, or using the DirectX diagnostic tool.

This article contains information about steps for identifying unknown devices in Windows Device Manager.

This article provides instructions on how to create a bootable USB flash drive using the Diskpart utility.

The following article provides information about accessing the Unified Extensible Firmware Interface (UEFI) or BIOS with Microsoft Windows 10 or 11 on a Dell computer.

Windows Reliability Monitor is a Windows application that assists you in the identification of software issues.

Applications may appear with blurry text in Windows 8.1 or Windows 10. This article provides information about how to resolve the issue.

Learn how to export Event Viewer logs in Windows 11, 10, 8, and 7. This guide explains how to save logs, check system logs, and view application logs using Event Viewer. Ideal for troubleshooting and system diagnostics.

Find the factory installed operating system on your Dell computer at Dell's Support Website.

This article walks you through the process of enabling the Windows Virtualization Based Security (VBS)/Hypervisor Enforced Code Integrity (HVCI) feature on a Dell computer.

Learn the process of running the PC Health Check app on Windows 10. Ensure that your computer meets Windows 11 requirements with this step-by-step guide.

This article contains information about a Windows Defender feature blocking Windows temporary folder access.

Resolving Windows Update failure to update.

Find out more about how to clean your Dell equipment.

Explore the Windows 10 Magnifier Tool and its modes: Full Screen, Lens, and Docked. Check how to switch between these modes to enhance screen magnification and functionality on your Windows 10 system.

Learn how to download Windows Debugger (WinDbg) and run it to read minidump files and troubleshoot bluescreen errors in a Windows operating system.

Having trouble with File Explorer not responding in Windows 10? Follow this guide to resolve issues by clearing history, resetting folders, and restoring default settings. Restart your computer to fix the problem.

Learn How to clear memory on Windows using a batch file. Optimize your computers performance by removing cache and temp files with this step-by-step guide.

You can change how you get notifications in your Windows 10 Action Center.

Windows 10 activation Error Code 0xC004C008 issue on a new system received from Dell

Resolving an error with the hard drive reporting as locked trying to repair or recover a Windows 10 installation from the Windows Recovery Environment.

Learn how to manage Windows 10 ISO files with oversized install.wim for FAT32. Splitting or extracting the install.wim can solve the issue.

Learn how to disable OneDrive in Windows 10 operating systems and all applications. Follow these steps to remove OneDrive completely.

This article describes an issue where File Explorer in Windows 10 stops responding when opened.

The following article provides information about when you must remove a windows update and how you would be best to do it.

Windows fails to activate automatically after having the motherboard replaced. The Windows activation status changes to error 0x803fa067.

Learn how to check what processor you have in your Dell computer. Follow simple steps for Windows and Linux to check the processor generation and model.

How to troubleshoot and resolve no sound or audio playback issues on your Dell computer. Follow our guide for common sound problems, such as low volume, distorted audio, and missing devices.

The following article is a guide to the Microsoft Configuration (MSCONFIG) utility in Windows 11 and Windows 10 operating systems on Dell Laptops and Desktops.

Learn to set up email on your Dell computer, including Gmail, Microsoft Office Outlook, and Outlook.com. Configure your email and get troubleshooting tips.

Explore how to download and install McAfee products purchased at Dell. This guide covers McAfee LiveSafe, Small Business Security, Business Protection, and McAfee+ Premium. Get started with your McAfee subscription today.

This article provides information about support notifications for driver updates. Learn how to create and manage notifications for your Dell products.

Learn how to install or upgrade RAM on your Dell computer, whether it is a laptop or a PC. Step-by-step guide to upgrading and installing system memory on your device.

The following article provides information about why Dell laptops and desktops may slow down over time and how you can fix this on your device.

How to add apps to the startup folder in Windows 10 using simple steps and commands. Optimize startup programs for a faster boot and know the use of the shell startup command.

For help with replacing the CMOS (coin-cell) battery on your Dell laptop, see the documentation of your computer.

Learn how to find or Identify the wireless (Wi-Fi) network adapter on your Dell computer to update drivers and check Wi-Fi compatibility.

This article deals with providing links to further information about the various types of Microsoft Office supported by Dell on the various Windows Operating Systems.

Fix common mouse issues like restoring your pointer, why your mouse is not moving, and troubleshooting a slow or unresponsive pointer.

This article serves as a guide to provide useful tips and guidance on arranging an out of warranty repair for your Dell computer.

Learn to distinguish M.2 cards, including slots, keys, sizes, and types. Understand M.2 slot functionality, M.2 and PCIe interfaces, and the M.2 platform's versatility.

This article describes the TPM firmware update process.

This article provides information about how to connect a monitor or projector to a Dell desktop, all-in-one, or laptop. Learn about the different types of video connectors, configure video settings and helpful links to troubleshooting guides.

This article provides information about different backup data options in Microsoft Windows.

This article is a guide to identifying and resolving problems with the Ethernet connection on a Dell laptop.

Changing the advanced Wi-Fi adapter settings in Windows may help to prevent slow performance and intermittent connection. Follow the instructions for steps on how to access these settings.

Learn about repair options for a cracked or broken LCD screen on your Dell laptop, Venue phone, or tablet.

Learn how to defrag your hard drive with the disk defragmenter in Windows 11 and Windows 10. Improve performance by reducing fragmentation and speeding up your personal computer.

Learn how to change the display or video settings in Microsoft Windows 11 and Windows 10 on your Dell computer. Find information about how to change the screen resolution, refresh rate and size of fonts, icons and improve text.

Learn how to use Windows Push-Button Reset to restore your Windows operating system to factory settings.

Learn about PCI and PCI Express, their differences, and how they enhance computer performance. Discover common PCI Express errors and troubleshooting steps to resolve issues.

This article describes an issue where the TPM cannot be configured because it is in an owned state.

This article provides information about using the AC adapter of your Dell laptop while traveling to another location.

Learn how RAM speed and memory capacity impact your computer's performance. Explore what more RAM does, how to check RAM MHz, and why RAM speed matters for efficiency.

Effective methods for how to remove malicious malware from your personal computer and how to delete malware from your computer. Ensure your Windows system is secure with the latest tools and tips.

Learn how to create and then log in to a local account in Microsoft Windows.

What surge protectors are, how they work, and why they are essential for protecting your electronics from power surges. Find out how to choose the right surge protector and understand their lifespan.

This article provides information about System Restore in Microsoft Windows. Learn how to create a restore point and how to restore the system files and settings in Microsoft Windows. Find step-by-step instructions to recover the computer using the System Restore feature in Microsoft Windows.

Learn how to create a Windows password reset USB flash drive in Windows 11 and 10. Use a password recovery USB flash drive to reset your Windows login password.

Create a Windows 10 recovery media for your Dell computer. This guide covers using a Windows recovery disk or USB to restore Windows if there are system issues. Essential for reinstallation and troubleshooting on Dell PCs

See the options for performing a computer restore, resetting Windows installation, or restoring Windows to factory condition on a Dell computer.

Transfer Outlook email, calendar, and contacts to another computer using a PST file. Learn how to export Outlook items to an Outlook Data File (.pst) and import them seamlessly.

The following article explains how to reseat the keycap when a key falls off the keyboard on a Laptop.

This article provides instructions on how to run hardware diagnostics using SupportAssist on a Dell computer.

This article provides recommendations to resolve an issue with your Dell computer restarting, shutting down, locking up or not responding, and similar issues with Windows.

Learn to install printer drivers from older Windows versions when current drivers are unavailable. Includes instructions for resolving compatibility issues for inkjet and laser printers.

Learn how to clean up disk space in Windows. Find out what is taking up space on your hard drive and discover ways to free up disk space effectively.

Experiencing slow performance on your personal computer? Find effective troubleshooting steps to resolve lagging issues and enhance your Dell personal computer's speed and efficiency.

Follow the steps when the wired adapter did not connect.

Why some laptops produce high-pitched buzzing noises and how to reduce them. Discover tips like enabling bus mastering devices to minimize noise caused by the processor's power state.

This article provides information about how to resolve an issue with a TPM error during BitLocker Encryption. The error that is reported is "A required TPM measurement is missing."

This article provides information about the Dell client drivers and downloads update release schedule.

Learn how to connect a laptop or computer to a TV using the different connection options (wired and wirelessly). See the guides on how to project, stream to a TV for seamless viewing.

Is your sound recorder not capturing sound? Learn how to fix microphone issues, troubleshoot laptop microphones, and resolve screen recording with no audio problems.

How to connect speakers to your Personal Computer and enhance your audio experience. This guide covers connecting headphones, wired and wireless speakers for computers.

Troubleshoot multiple monitor issues and fix common external monitor connection issues. Find steps to resolve display issues when using multiple monitors in Windows.

This article provides information about how to download and install or update Dell drivers for your Dell desktop, laptop, all-in-one, workstation, printer, monitor, tablets, and so on.

This article provides information about how to troubleshoot and resolve USB-related issues on your Dell computer. Find step-by-step instructions to fix USB issues if a USB port is not working.

This article provides information about Command Line switches to employ when managing Dell BIOS updates.

This article describes a how to troubleshoot a Bluetooth device loses connection intermittently in Windows 11 and Windows 10.

How to wake up your computer from sleep mode, troubleshoot monitor standby issues, and resolve why your monitor keeps going to sleep in Windows 10 and 11.

This is an article that takes you through identifying and repairing a virus or malware infection on your computer. Dell strongly recommends you recover your system image on the computer instead.

This document provides examples of types of damage that are not covered by Dell’s Basic Support Plans, which include the Dell Limited Hardware Warranty (United States and Canada) and/or applicable Dell basic support terms.

Learn essential maintenance tips for your Dell computer, including cleaning, updating drivers, running antivirus scans, and extend lifespan.

Learn how to find drivers by hardware ID using Windows Device Manager. Look up device ID, use the hardware device identifier, and download the correct driver ID for your computer.

Learn how to resolve camera problems by reinstalling or downloading the Microsoft integrated webcam driver on Windows 11. Updating the webcam firmware, when available. Step-by-step guide to ensure your camera driver works correctly.

This article provides information about how to download Dell drivers from the Dell.com/support website for your Dell computer.

This article helps you prepare to replace customer replaceable parts on your Dell computer. Customer replaceable units are parts that, regardless of service response level, can be easily replaced with minimal effort and simple tools.

Understand how to remove the password from Windows 10. Learn how to disable login passwords, manage account security, and simplify access to your laptop or Personal Computer.

This article provides information about the different types of hard disk drives (HDD) or solid state drives (SSD) on Dell computers. Learn how to run the hard disk drive diagnostics, replace a hard drive, upgrade a hard drive, and more. Find links to troubleshooting resources to help resolve hard drive-related issues on a Dell computer.

How to convert a disk to GPT format using a Windows installation DVD or USB, Windows Disk Management or MBR2GPT.exe.

This article provides instructions on how to run the hardware diagnostics on supported devices from the Dell Support website.

See the information below to help resolve the error "0xA00F4244 NoCamerasAreAttached" when you access the webcam.

How to connect and set up a Dell docking station with your laptop. Find setup instructions, compatible docking interfaces like USB-C and Thunderbolt 3, and troubleshooting tips to ensure reliable connectivity.

How to run Dell Preboot diagnostics to identify hardware issues on your Dell computer. Learn instructions on using Dell onboard diagnostics, performing in-depth tests, and troubleshooting with Dell diagnostics boot options.

How to use the Print Screen key in Microsoft Windows 11 and Windows 10 to capture screenshots and use the Snipping Tool.

Information and steps on how to automatically log in to Windows without having a welcome screen or classic login prompt.

The following article provides information about a problem where the laptop does not turn on when it is connected to the Dell universal dock. (UD22) Some high-end laptops require more power than the UD22 can provide with the standard AC adapter.

This article clarifies the conditions for Dell coverage of the laptop keyboards (Worldwide). Contractual and legal warranties in the European Union (EU), the Dell Limited Hardware Warranty (United States and Canada), and or applicable Dell Support Service Agreements are covered in this document.

The following article provides information about a failure of the Dell Pro Premium Collaboration keyboard to connect or detect the Radio Frequency (RF) Dongle.

This article provides steps on how to configure Wireless Wide Area Network (WWAN) Access Point Names (APN) using Microsoft Configuration Designer.

The following article provides information about why Wake-on-LAN does not work on computers using a USB adapter for their Ethernet connection.

The following article provides information about how to change the touchpad settings after installing Ubuntu 18.04 Long-Term Support (LTS) on your Dell computer.

Learn about possible hardware issues and how to troubleshoot them on a Dell computer with Ubuntu installed as the operating system.

The following guide deals with a specific issue with Dell Mobile Broadband (WWAN) Modules after the system is re-imaged. We take you through how to identify if this is happening and how to go about solving the issue.

This article provides information about changes to the display of USB and Thunderbolt settings on newer BIOS versions.

This article provides info on Kensington Locks used with Dell systems.

This article offers detailed guidance on how to identify and troubleshoot a No POST (Power-On Self-Test) issue on a Dell laptop. It covers the symptoms of a No POST problem, such as the laptop not powering on or displaying any signs of activity. The article also provides step-by-step instructions for diagnosing the root cause, including checking power sources, verifying hardware connections, and testing individual components. It provides solutions to common and advanced No POST issues, helping to resolve the problem and restore the laptop’s functionality.

If your computer does not power on, or shows no signs of activity when you press the power button. This guide provides step-by-step instructions to resolve advanced troubleshooting steps for no-power issues on your laptop.

Learn how to setup, use, and troubleshoot Dell Universal Dock D6000. Find information about drivers, setting up multiple monitors and steps to resolve common issues.

Learn how to configure Windows Hello on a Dell personal computer with a fingerprint reader.

A guide for troubleshooting steps for issues relating to Wireless Wide Area Network (WWAN) can help users resolve connectivity problems. Including: Error SIM NOT FOUND — CHECK ORIENTATION, Cannot Read SIM, Dell Mobile Broadband Card Utility Status Is "No Card Detected," Cannot Browse the Web and Cannot find Network / Service.

Discover how to turn the wireless devices on a Dell laptop on and off, use airplane mode, and troubleshooting wireless network problems.

Having your computer not shut down as expected or turn itself back on unexpectedly can be a frustrating experience. See the appropriate information pertaining to your issue.

A dim screen can be caused by adaptive brightness settings. Follow the steps for your Windows 10 or 11 system to turn off adaptive brightness and manually adjust screen brightness and control brightness settings.

Learn what causes Wi-Fi interference and how to fix wireless interference issues. Understand how Bluetooth affects Wi-Fi data, reduce network interference, and improve signal strength.

This article provides information about troubleshooting Microsoft Outlook performance issues on your Dell computer.

This article provides information on Why notepad may automatically launch when you start the system, how to access the Microsoft Fix-it Tool for this issue, and how to manually resolve this issue

Learn how to improve the performance of a Dell laptop battery. Find information about changes that you can make on a laptop to enhance the battery life.

Learn how to use the Windows PowerShell application to identify which type of Dell Docking station is attached to your Dell computer.

This article provides information about determining the Pass-Though Media Access Control (MAC) address. Both with and without having the USB-C Dock or Network Interface Controller (NIC) adapter that is connected to their Dell laptop. It describes the setup and limitations and Static IP Address configuration requirements for managing docked laptops.

Controlling Bluetooth using the wireless switch on some Dell laptops

This article provides information about integrated self-test (BIST, also called built-in diagnostics, or BID) and self-test feature check (STFC) diagnostic tests available on Dell monitors. Learn how to run a diagnostic test to diagnose hardware issues with Dell monitors.

Learn about system memory or random access memory (RAM). See our pictorial guide and explanation of different types of system memory.

Follow the steps below to use your mobile device to scan the Service Tag QR code or Barcode on your Dell device. The Service Tag is the best way to access specific information about your Dell device.

Looking to register, update, change or transfer ownership and warranty information of your Dell computer? This article shows you how.

Microsoft announced that Windows 7 is no longer supported as of January 14, 2020. Get information about tested systems for upgrade to Windows 10 and links to Microsoft announcements.

Learn how to change the audio output device in Windows 10 on your Dell computer. Follow simple steps to select external speakers or headphones for better sound control.

This article provides information about the features that are available on the ALPS TouchPad of your Dell laptop and how to use them.

This article provides links to information regarding the use and troubleshooting of the network controller (network adapter) in your computer.

Looking for Dell replacement parts or Dell laptop parts? Find Dell computer parts and spare parts online. Learn how to use the Dell support page to buy Dell parts.

This article provides information on How do I eliminate the beep tones that my portable system emits during the boot process

The Driver Packs are updated based on the release schedule and in response to customer requirements.

This article provides information about recycling or disposing Dell batteries.