NetWorker Virtual Edition: NetWorker Management Console-brugergrænsefladen holder op med at reagere efter NVE-opgradering og viser en statuslinje på 53 %
Summary: NetWorker Virtual Edition blev opgraderet, men når NetWorker Management Console-brugergrænsefladen startes, går den automatisk til fanen: Vært og holder op med at reagere. Meddelelsen, der vises, er "Henter oplysninger fra NetWorker Server myNVEhostname". Statuslinjen holder op med at reagere ved 53 %. ...
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Symptoms
Logfilerne /opt/lgtonmc/logs/gstd.raw:
NetWorker Management Console holder op med at reagere på ca. 53 %:
Figur 1: NetWorker Management Console holder op med at reagere ved 53 % fejl.
0 MM/DD/YY HH:MM:SS 2 0 0 2631079744 2283 0 myNVEhostname gstd NSR warning EMC GST Trap Handler has started
0 MM/DD/YY HH:MM:SS 1 5 0 2457421568 2283 0 myNVEhostname gstd NSR notice MM/DD/YY HH:MM:SS.690938 ERROR generated: "Program not registered" in file "/disks/nasbld/nas65/nw/19.9/nsrwebui/modules/nsm/gt_server.c" line #754
0 MM/DD/YY HH:MM:SS 1 5 0 2440636160 2283 0 myNVEhostname gstd NSR notice MM/DD/YY HH:MM:SS.868902 ERROR generated: "Program not registered" in file "/disks/nasbld/nas65/nw/19.9/nsrwebui/modules/nsm/gt_server.c" line #754
0 MM/DD/YY HH:MM:SS 2 0 0 2440636160 2283 0 myNVEhostname gstd NSR warning base: Failed to fetch/store recover jobs reporting information for server myNVEhostname
0 MM/DD/YY HH:MM:SS 1 5 0 2457421568 2283 0 myNVEhostname gstd NSR notice MM/DD/YY HH:MM:SS.010707 poll: ERROR, poll_clean_error
Se Dells artikel 22793 NetWorker: Sådan bruges nsr_render_log
NetWorker Management Console holder op med at reagere på ca. 53 %:
Figur 1: NetWorker Management Console holder op med at reagere ved 53 % fejl.
Cause
Cpdb-mappen (sti /nsr/res/cpdb) er beskadiget i NVE og skal opdateres.
Resolution
NetWorker Services på NVE skal stoppes, og cpdb-mappen omdøbes for at løse dette problem.
- Stop NW-tjenester:
nsr_shutdown
- Omdøb /nsr/res/cpdb til /nsr/res/cpdb.old:
mv /nsr/res/cpdb /nsr/res/cpdb.old
- Start NW-tjenester:
systemctl start networker systemctl status networker
- Valider ny cpdb-mappe:
myNVEhostname:/nsr/logs # ls -lart /nsr/res/cpdb* drwx------ 12 root root 4096 Nov 9 2015 cpdb.old drwx------ 12 root root 4096 Oct 4 08:23 cpdb
- Start NMC UI, og validér.
Products
NetWorkerArticle Properties
Article Number: 000218243
Article Type: Solution
Last Modified: 23 Oct 2024
Version: 4
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