No Display From Dell Universal Dock UD22 To External Monitor After Resuming From Hibernate And Shutdown Mode
摘要: No display from Dell Universal Dock UD22 to external monitor after system resuming from Hibernate and shutdown mode
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症状
The Dell Universal Dock UD22 fails to display an image using DisplayPort (DP) to specific external MST monitors. This issue occurs when the monitor is connected to port 1 and the monitor is configured with MST. When configured this way, the symptom appears after the computer resumes from Hibernate (S4) and shutdown (S5) mode.
原因
The Dell Universal Dock UD22 does not support MST enabled monitors.
解决方案
Do Not Replace Any Hardware.
This is expected behavior. Guide the user to disable MST in the Onscreen Display (OSD) of the monitor (Figure 1).
This is expected behavior. Guide the user to disable MST in the Onscreen Display (OSD) of the monitor (Figure 1).
Figure 1 – Disabling MST in the monitor on screen display menu.
受影响的产品
Dell Universal Dock UD22文章属性
文章编号: 000199952
文章类型: Solution
上次修改时间: 17 4月 2025
版本: 4
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