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Dell PowerVault ME4 Series Storage System Administrator’s Guide

About firmware updates

Controller modules, expansion modules, and disk drives contain firmware that operate them. As newer firmware versions become available, they may be installed at the factory or at a customer maintenance depot or they may be installed by storage-system administrators at customer sites. For a dual-controller system, the following firmware-update scenarios are supported:
  • The administrator installs a new firmware version in one controller and wants that version to be transferred to the partner controller.
  • In a system that has been qualified with a specific firmware version, the administrator replaces one controller module and wants the firmware version in the remaining controller to be transferred to the new controller (which might contain older or newer firmware).

When a controller module is installed into an enclosure at the factory, the enclosure midplane serial number and firmware-update timestamp are recorded for each firmware component in controller flash memory, and will not be erased when the configuration is changed or is reset to defaults. These two pieces of data are not present in controller modules that are not factory-installed and are used as replacements.

Updating controller firmware with the Partner Firmware Update (PFU) option enabled will ensure that the same firmware version is installed in both controller modules. PFU uses the following algorithm to determine which controller module will update its partner:
  • If both controllers are running the same firmware version, no change is made.
  • If the firmware in only one controller has the proper midplane serial number then the firmware, midplane serial number, and attributes of that controller are transferred to the partner controller. Subsequently, the firmware update behavior for both controllers depends on the system settings.
  • If the firmware in both controllers has the proper midplane serial number then the firmware having the latest firmware-update timestamp is transferred to the partner controller.
  • If the firmware in neither controller has the proper midplane serial number, then the firmware version in controller A is transferred to controller B.
NOTE:Dell recommends always updating controller firmware with the PFU option enabled unless otherwise directed by Tech Support.

For information about the procedures to update firmware in controller modules, expansion modules, and disk drives, see Updating firmware. That topic also describes how to use the activity progress interface to view detailed information about the progress of a firmware-update operation.


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