Dell PowerVault ME4 Series Storage System Administrator’s Guide

Update disk firmware

Perform the following steps to update disk firmware:

1. Obtain the appropriate firmware file, and download it to your computer or network.
2. In the PowerVault Manager, prepare to use FTP:
   1. Determine the network-port IP addresses of the system controllers. See Configuring controller network ports.
   2. Verify that the FTP/SFTP service is enabled on the system. See Enable or disable system-management settings.
   3. Verify that the user you plan to use has manage role permissions and FTP/SFTP interface permissions. See Adding, modifying, and deleting users.
3. Open a Command Prompt (Windows) or a terminal window (UNIX) and go to the directory containing the firmware file to load.
4. Type:
   sftp -P port controller-network-address or

   ftp controller-network-address

   For example:

   sftp -P 1022 10.235.216.152 or

   ftp 10.1.0.9

5. Log in as a user with manage role permissions and FTP/SFTP interface permissions.
6. Perform either of the following tasks:
   • To update all disks of the type that the firmware applies to, type:

     put firmware-file disk

     For example:

     put AS10.bin disk

   • To update specific disks, type:

     put firmware-file disk:enclosure-ID:slot-number

     For example:

     put AS10.bin disk:1:11

   CAUTION:Do not power cycle enclosures, or restart a controller during the firmware update. If the update is interrupted or there is a power failure, the disk might become inoperative. If this issue occurs, contact technical support.

   It typically takes several minutes for the firmware to load. In FTP, wait for the message Operation Complete to appear. No messages are displayed in SFTP.

   NOTE:If the update fails, verify that you specified the correct firmware file and try the update a second time. If it fails again, contact technical support.
7. If you are updating specific disks, repeat step 4 for each remaining disk to update.
8. Quit the FTP/SFTP session.
9. If the updated disks must be power cycled:
   1. Shut down both controllers by using the PowerVault Manager.
   2. Power cycle all enclosures as described in the Dell PowerVault ME4 Series Storage System Deployment Guide.
10. Verify that each disk has the correct firmware revision.