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Dell PowerVault ME4 Series Storage System Administrator’s Guide

Restarting controllers

Perform a restart when the PowerVault Manager informs you that you have changed a configuration setting that requires a restart or when the controller is not working properly.

When you restart a management controller, communication with it is lost until it successfully restarts. If the restart fails, the management controller in the partner controller module in a dual-controller system remains active with full ownership of operations and configuration information.

When you restart a storage controller, it attempts to shut down with a proper failover sequence. This sequence includes stopping all I/O operations and flushing the write cache to disk. At the end, the controller restarts. Restarting a storage controller restarts the corresponding management controller.

CAUTION:If you restart both controller modules in a dual-controller system, all users will lose access to the system and its data until the restart is complete.
NOTE:When a storage controller is restarted, current performance statistics that it recorded are reset to zero, but historical performance statistics are not affected. In a dual-controller system, disk statistics may be reduced but are not reset to zero, because disk statistics are shared between the two controllers. For more information, see Viewing performance statistics.

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