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Dell PowerVault ME4 Series Storage System Administrator’s Guide

Viewing the event log

If you are having a problem with the system, review the event log before calling technical support. Information shown in the event log might enable you to resolve the problem.

To view the event log, in the footer, click the events panel and select Show Event List. The Event Log Viewer panel opens. The panel shows a tabular view of the 1000 most recent events logged by either controller. All events are logged, regardless of notification settings. For information about notification settings, see Setting system notification settings.

For each event, the panel shows the following information:
  • Sev. One of the following severity icons:
    • Critical. A failure occurred that may cause a controller to shut down. Correct the problem immediately.
    • Error. A failure occurred that may affect data integrity or system stability. Correct the problem as soon as possible.
    • Warning. A problem occurred that may affect system stability but not data integrity. Evaluate the problem and correct it if necessary.
    • Informational. A configuration or state change occurred, or a problem occurred that the system corrected. No action is required.
    • Resolved. A condition that caused an event to be logged has been resolved. No action is required.
  • Date/Time. The date and time when the event occurred, shown in the format year-month-day hour:minutes:seconds. Time stamps have one-second granularity.
  • ID. The event ID. The prefix A or B identifies the controller that logged the event.
  • Code. An event code that helps you and support personnel diagnose problems.
  • Message. Brief information about the event. Click the message to show or hide additional information and recommended actions.
  • Ctrl. The ID of the controller that logged the event.

When reviewing the event log, look for recent Critical, Error, or Warning events. For each, click the message to view additional information and recommended actions. Follow the recommended actions to resolve the problems.


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