Networker：无法从 NMC 提取报告

Summary: NMC 报告显示空白，未显示任何属性供选择

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Symptoms



生成报告时，没有可供选择的属性。所有参数均为空。
kA23a0000000BLNCA2_3_0

Cause

发生数据库损坏后 nmcdb 未更新，因此未保存报告。
kA23a0000000BLNCA2_1_0

数据库损坏错误： 
0 21-11-2018 18:37:13 1 5 0 5328 5324 0 glipl-nwkr-01.glipl.in gstd NSR notice 11/21/18 18:37:13.983104 Internal error: could not stop database process. 0 21-11-2018 18:37:13 1 5 0 5328 5324 0 glipl-nwkr-01.glipl.in gstd NSR notice 11/21/18 18:37:13.983104 FATAL ERROR: could not stop 'EMC GST Database Service' 0 21-11-2018 18:37:13 1 5 0 5328 5324 0 glipl-nwkr-01.glipl.in gstd NSR notice 11/21/18 18:37:13.983104 Internal error: could not stop database process. 0 21-11-2018 18:37:13 1 5 0 5328 5324 0 glipl-nwkr-01.glipl.in gstd NSR notice 11/21/18 18:37:13.983104 Internal error: could not stop database process. 0 21-11-2018 18:37:13 1 5 0 5328 5324 0 glipl-nwkr-01.glipl.in gstd NSR notice 11/21/18 18:37:13.983104 The most recently called subfunction returned error 2.

Resolution

Windows 主机上安装的 NMC。在不同的目录路径中重新安装 NMC。安装 NMC 后，执行 recoverpsm 以恢复在发生损坏之前可用的 nmcdb。请参阅 KB — https://support.emc.com/kb/502728
此 nmcdb 将包含数据库损坏之前的报告以及重新安装后运行的备份的报告，并且将更新。

Additional Information

将仅为在 NMC 重新安装后执行的备份生成报告。以前的报告将不可用。

Products

NetWorker
Article Properties
Article Number: 000055998
Article Type: Solution
Last Modified: 17 Mar 2025
Version:  4
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