ECS: Não é possível fazer log-in na GUI do ECS por meio do usuário do Active Directory: Usuário local com ID [<domínio><usuário>] não encontrado

Summary: Esta base de dados de conhecimento explica por que um usuário não consegue fazer login por meio do Active Directory.

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Symptoms

Formato de nome de usuário.
Falha de login do usuário do Active Directory na GUI do ECS.
Falha no login do usuário do Active Directory
O seguinte erro pode ser visto nos logs authsvc (anterior à 3.2) ou objcontrolsvc (posterior à 3.2): 
2019-07-09T10:01:39,898 [qtp1186841950-348101] ERROR  LocalClient.java (line 59) Exception occurred while interacting with the API server.
com.emc.storageos.objcontrol.object.exception.ObjectAccessException: local user with id : [ domain\user ]  not found
2019-07-09T10:01:39,900 [qtp1186841950-348101]  INFO  CustomAuthenticationManager.java (line 135) com.emc.storageos.auth.local.StorageOSLocalAuthenticationHandler failed to authenticate domain\user
2019-07-09T10:01:39,900 [qtp1186841950-348101] ERROR  CustomAuthenticationManager.java (line 140) Failed to authenticate domain\user
2019-07-09T10:01:39,998 [qtp1186841950-348101] ERROR  AuthenticationResource.java (line 651) User was null after authentication for credential: domain\user

Cause

Formato incorreto usado para o nome de usuário.

Resolution

O formato <domínio>\<nome de usuário não pode ser usado ao fazer log-in por meio de> um usuário do Active Directory.
O nome de usuário deve ser usado no formato <nomedeusuário>@<domínio>.

Additional Information

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https://downloads.dell.com/TranslatedPDF/NL_KB535471.pdf
https://downloads.dell.com/TranslatedPDF/PT_KB535471.pdf
https://downloads.dell.com/TranslatedPDF/RU_KB535471.pdf
https://downloads.dell.com/TranslatedPDF/SV_KB535471.pdf

Affected Products

ECS Appliance

Products

ECS Appliance
Article Properties
Article Number: 000056307
Article Type: Solution
Last Modified: 23 Sep 2025
Version:  5
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