NetWorker-webbrugergrænsefladen kan ikke hente de seneste optællinger for dashboardet pga. manglende certifikat

Summary: NetWorker Web User Interface (NWUI) giver fejlen "Kunne ikke hente seneste optællinger for dashboard - Fejl i hentning af antal aktiviteter baseret på status fra overvågningstjeneste."

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Når du har logget ind på NWUI, viser brugergrænsefladen fejlen: 
Failed to fetch latest counts for Dashboard. Error in fetching count of activities based on status from Monitoring Service
 
Skærmbillede af brugergrænseflade, der viser fejlen

Cause

Manglende certifikatalias emcnwuimonitoring i Java cacerts keystore.

  • Linux:  
    /opt/nre/java/latest/lib/security/cacerts
  • Windows:  
    %drive%:\Program Files\NRE\java\jre1.8.0_<xxx>\lib\security\cacerts

Resolution

Import emcnwuimonitoring certifikat (nedlukning af NetWorker-tjenester er ikke påkrævet).

  • Linux: 
/opt/nre/java/latest/bin # keytool -import -alias emcnwuimonitoring -keystore /opt/nre/java/latest/lib/security/cacerts -storepass changeit -file /nsr/nwui/monitoring/app/conf/emcnwuimonitoring.cer
  • Windows:
%drive%:\Program Files\NRE\java\jre1.8.0_<xxx>\bin> keytool.exe -import -alias emcnwuimonitoring -keystore "C:\Program Files\NRE\java\jre1.8.0_<xxx>\lib\security\cacerts" -storepass changeit -file "%drive%:\Program Files\EMC NetWorker\nwui\monitoring\app\conf\emcnwuimonitoring.cer"

Affected Products

NetWorker

Products

NetWorker Series
Article Properties
Article Number: 000197327
Article Type: Solution
Last Modified: 01 Jul 2024
Version:  6
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