NetWorker-nettbrukergrensesnittet henter ikke de nyeste tellerne for instrumentbordet på grunn av manglende sertifikat

Summary: NetWorker Web User Interface (NWUI) gir feilen "Kan ikke hente de siste tellerne for instrumentbord – feil ved henting av antall aktiviteter basert på status fra overvåkingstjenesten."

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Symptoms

Etter vellykket pålogging på NWUI, viser brukergrensesnittet feilen: 
Failed to fetch latest counts for Dashboard. Error in fetching count of activities based on status from Monitoring Service
 
Skjermbilde av brukergrensesnittet som viser feilen «Kan ikke hente de siste tellingene for instrumentbordet.

Cause

Manglende sertifikatalias emcnwuimonitoring i Java cacerts nøkkellager.

  • Linux:  
    /opt/nre/java/latest/lib/security/cacerts
  • Windows:  
    %drive%:\Program Files\NRE\java\jre1.8.0_<xxx>\lib\security\cacerts

Resolution

Importere emcnwuimonitoring sertifikat (Avslutning av NetWorker-tjenester er ikke nødvendig.)

  • Linux: 
/opt/nre/java/latest/bin # keytool -import -alias emcnwuimonitoring -keystore /opt/nre/java/latest/lib/security/cacerts -storepass changeit -file /nsr/nwui/monitoring/app/conf/emcnwuimonitoring.cer
  • Windows:
%drive%:\Program Files\NRE\java\jre1.8.0_<xxx>\bin> keytool.exe -import -alias emcnwuimonitoring -keystore "C:\Program Files\NRE\java\jre1.8.0_<xxx>\lib\security\cacerts" -storepass changeit -file "%drive%:\Program Files\EMC NetWorker\nwui\monitoring\app\conf\emcnwuimonitoring.cer"

Affected Products

NetWorker

Products

NetWorker Series
Article Properties
Article Number: 000197327
Article Type: Solution
Last Modified: 01 Jul 2024
Version:  6
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