NetWorker: Säkerhetskopieringar misslyckas med felet "spara: Det går inte att stänga sparsessionen: Det går inte att skapa indexkatalog för klienten"

Summary: Säkerhetskopieringar misslyckas med felet "spara: Det går inte att stänga sparsessionen: Det går inte att skapa indexkatalog för klienten"

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Symptoms

Säkerhetskopieringen misslyckas med felet: 
save: Unable to close save session: can't create index directory for client

Åtgärdsloggen visar: 
129292:save:Successfully established Client direct save session for save-set ID '2055369197' (Client_name:C:\) with Data Domain volume 'Volume'.
174922:save: Step (5 of 6) for PID-1664: Successfully connected to the target media device through the nsrmmd process on the host 'Server' for the save set 'C:\'.
174422:save: Step (6 of 6) for PID-1664: Reading the save sets and writing to the target device.
90099:save: Unable to close save session: can't create index directory for client 'Client_name'


CLIENT_NAME: E:\                  level=incr,      0 KB 00:00:09      0 files
Completed savetime=1719824873
90015:save: The backup of VSS emit save set '\\?\GLOBALROOT\Device\HarddiskVolume1\' succeeded.
94694:save: The backup of save set '\\?\GLOBALROOT\Device\HarddiskVolume1\' succeeded.
90099:save: Unable to close save session: can't create index directory for client 'ClientName'\
...
90014:save: The backup of VSS emit save set 'C:\' failed.
99123:save: Handling an abort while processing Windows backup.
90117:save: Unable to perform the ASR backup: cannot obtain the VSS MBS status.

Cause

Servern migrerades till ny maskinvara med en annan enhetskonfiguration. Index har flyttats tillbaka till standardplatsen, men fältet Indexsökväg har konfigurerats för flera klienter.

Resolution

Kontrollera att indexsökvägen visar rätt sökväg eller är tydlig för att ange standardplatsen.

Index path.jpg

 

Affected Products

NetWorker
Article Properties
Article Number: 000226860
Article Type: Solution
Last Modified: 14 Aug 2024
Version:  1
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