Dell ThinOS 2402 Administrator’s Guide

Citrix ADC Native OTP

Citrix ADC (formerly NetScaler) Native OTP enables Citrix ADC Gateway to use one-time passwords (OTPs) for authentication without the need of an extra authenticating server. A one-time password that is generated by Google Authenticator is considered to be highly secure as passcodes are randomly generated.

In ThinOS 2205 and earlier versions, if you access the Broker agent using Citrix ADC native OTP authentication, lock terminal is not supported as it is a web-based authentication. When you try to use lock terminal, a message is displayed where you can click either Continue to log off or click Cancel to stay on the screen. You are automatically signed off from the account in sixty seconds for security purposes.

In ThinOS 2208 (9.3.2102), after logging into a VDI Broker agent with Web Authentication and locking the ThinOS session, you must set a temporary password to unlock the system.

From ThinOS 2211 (9.3.3096) onwards, a temporary password is not required. You can use the password that is used at the time of logging in to unlock the system directly.

For more information about Native OTP support for authentication, see the NetScaler Gateway12.0 documentation at docs.citrix.com.