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Dell ThinOS 2402 Administrator’s Guide

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Using multiple displays in a Citrix session

ThinOS supports ICA desktop multiple displays in Citrix Virtual Apps and Desktops/Citrix Virtual Apps 7.6 and later versions.

Prerequisites

  • Increase the value of MaxVideoMemoryBytes REG_DWORD to support one or more 4K resolution-displays. For more information, see the Citrix documentation at support.citrix.com.
  • Increase the display memory limit to support more color depth and higher resolution. For more information, see the Citrix documentation at citrix.com.

Steps

  1. Connect multiple displays to ThinOS device.
  2. Go to System Setup > Display, disable Mirror Mode, and configure the display layout.
  3. Launch an ICA desktop. By default, the ICA desktop is launched in the full-screen mode.
    Table 1. Display details Display details
    Platforms Best Display resolution Maximum number of system displays
    Standard or RDS desktop—Windows 10, 2012 R2, and 2016 HDX 3D Pro desktop—Windows 10 with NVIDIA TESLA P40 GPU
    Wyse 5070 Extended Thin Client 1920 x 1080 6 4
    2560 x 1440 6 4
    3840 x 2160 4 4
    5120 x 1440 2 2
    Wyse 5070 Thin Client—Pentium processor 1920 x 1080 3 3
    2560 x 1440 3 3
    3840 x 2160 3 3
    5120 x 1440 2 2
    Wyse 5070 Thin Client—Celeron processor 1920 x 1080 2 2
    2560 x 1440 2 2
    3840 x 2160 2 2
    5120 x 1440 2 2
  4. Move the display blocks as per your requirement.
    NOTE:For more information about the Citrix official multiple displays support, see the Citrix documentation at support.citrix.com.
    Limitation—If you set all monitors with either horizontal or vertical layout, the maximum supported resolution is 4x4 K. If you connect five or six monitors with 4x4 K + 1920x1080 or 4x4 K + 2x1920x1080 resolution combinations, you cannot launch ICA desktop by horizontal or vertical layout. Dell Technologies recommends using grid layout such as 2x3 or 3x2 or 2x2+1.

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