Dell ThinOS 2402 Administrator’s Guide

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Cisco Jabber Softphone for VDI

Cisco Jabber Softphone for VDI (JVDI) is the Unified Communications solution offered by Cisco for virtual deployments. It supports audio conferencing, and instant messaging on the Hosted Virtual Desktops (HVD). The Cisco Jabber Softphone for VDI software offloads the audio processing from the virtual desktop servers to the thin client. All audio and video signals are routed directly between the endpoints without entering the HVD.

Cisco Jabber Softphone for VDI enables you to make and receive calls using the Cisco Unified Communications application. Cisco Jabber Softphone for VDI consists of the following two components:

Cisco JVDI Agent
Cisco JVDI Client

Cisco JVDI Agent is the JVDI connector that runs on the VDI desktop or server. Cisco JVDI client is the JVDI package that runs on the thin client. The Jabber client that runs on the Citrix server handles the authentication and the media processing is achieved on the thin client.

Table 1. Supported environmentSupported environment
Component	Supported platforms/supported versions
Thin client	Wyse 5470 Thin Client Wyse 5470 All-in-One Thin Client Wyse 5070 Thin Client Wyse 3040 Thin Client OptiPlex 3000 Thin Client Latitude 3420 OptiPlex 5400 All-in-one
Connection broker for the hosted virtual desktops	Citrix Virtual Apps and Desktops VMware Horizon published desktop
Cisco Jabber application on the hosted virtual desktop	Refer the Release Notes for the supported version
Cisco JVDI agent on the hosted virtual desktop	Refer the Release Notes for the supported version
Cisco JVDI client on the thin client	Refer the Release Notes for the supported Cisco Jabber package