Dell ThinOS 2402 Administrator’s Guide

Convert Windows 10 IoT to ThinOS 2306

1. Copy the conversion Installer file ThinOS_Conversion_Tool.exe to the Wyse Management Suite 4.1 or later version server repository. The server can be located by going to Repository Location > repository > thinClientApps.
2. On the Wyse Management Suite page, go to Portal Administration > File Repository.
3. Select the repository and click Sync Files. Wait for the synchronization to complete.
4. Go to Apps & Data > OS Image Repository > ThinOS 9.x.
5. Click Add Firmware file.
6. Upload the ThinOS image ThinOS_2306_9.4.2103.pkg.
7. Go to Apps & Data > App Policies > Thin Client.
8. Click Add Advanced Policy.
9. Enter the policy name, and select the Windows 10 IoT devices registered group.
10. Select WinIoT as OS type.
11. Check the Show conversion packages checkbox.
12. Click Add app, and select the conversion Installer file from the drop-down list.
13. Click Add app, and select the ThinOS image file from the drop-down list.
14. Ensure that the Apply Policy Automatically option is set to Do not apply automatically.
15. Click Save.
16. When prompted, click Yes to schedule a job.
17. For the Run option in App Policy Job window, select Immediately.
18. Click Preview.
19. Click Schedule in the next window.
    The Windows IoT devices download the Conversion Installer file and the ThinOS image after which, installation begins. After rebooting four times, the conversion is complete, and the device auto boots to ThinOS.

    Important Notes

    • If device is not connected to a power adapter, conversion fails.
    • The ThinOS Activation devices license number of Wyse Management Suite must be larger than Windows IoT device number, or you cannot create Advanced Policy for conversion.
    • After conversion, ThinOS is in factory default status. You must register ThinOS to Wyse Management Suite manually or by DHCP/DNS discovery.
    • After you register the converted ThinOS devices to Wyse Management Suite, the ThinOS Activation devices license is consumed. After consuming the license, the conversion job is completed.
    • If conversion fails, resolve the issue according to error log at C:\Wyse\Dtos\TRT\DtosConversion.log and reschedule the job from Jobs > Schedule APP Policy. If conversion fails, It is recommended that you install the ThinOS ISO image.

    Limitations

    • If the Trusted Platform module (TPM) is locked, conversion fails. If you see the message Error : Clear the TPM Manually from BIOS Settings and retrigger Conversion from WMS in DtosConversion.log, clear the TPM manually in BIOS setup. Go to BIOS Setup > Security > TPM and check the Clear checkbox.
    • If the message A configuration change was requested to clear this computer's TPM (Trusted Platform Module) is displayed, press the F12 key to clear the TPM and continue conversion process.