Dell ThinOS 2402 Administrator’s Guide

Configure the Citrix virtual channels settings

1. On the ThinOS client, open Admin Policy Tool, or go to the ThinOS 9.x policy settings on Wyse Management Suite.
2. On the Advanced tab, expand Session Settings, and click Citrix Session Settings.
3. In the UC Virtual Settings section, enable one or more Unified Communications (UC) virtual channels as per your preference. The available options are:
   • Microsoft Teams Optimization
   • RTME for Skype for Business
   • Zoom Meetings Optimization
   • JVDI for Cisco Jabber
   • Cisco Webex Meetings for VDI
   • Cisco Webex Teams for VDI
4. In the Other Citrix Virtual Channel settings, enable one or more virtual channels as per your preference. The available options are:
   • USB redirection
   • Imprivata
5. Click Save & Publish.
   For the list of virtual channel combinations that are tested on ThinOS, see Citrix multiple virtual channels.
   From ThinOS 2211, UC Virtual Channel settings in Citrix Session Settings in Admin Policy Tool or Wyse Management Suite policy is enabled again.
   To configure UC Virtual Channel settings in Citrix Session Settings, do the following:

   1. On the ThinOS client, open Admin Policy Tool, or go to the ThinOS 9.x policy settings in Wyse Management Suite.
   2. In the Advanced tab, expand Session Settings, and click Citrix Session Settings.
   3. In the UC Virtual Channel Settings section, enable or disable one or more Unified Communications (UC) virtual channels as per your preference. The available options are:
      • Microsoft Teams Optimization
      • HDX RealTime Media Engine for Microsoft Skype for Business
      • Zoom Meetings Optimization
      • Cisco Jabber Softphone for VDI (JVDI)
      • Cisco Webex Meetings for VDI
      • Cisco Webex VDI (formerly Cisco Webex Teams)
   4. Sign out or restart the device for the settings to take effect.

   The following UC virtual channels labels are renamed in ThinOS 2211 Admin Policy Tool and Wyse Management Suite version 4.0 using the Configuration UI package vxxxxx:

   • RTME for Skype for Business is renamed to HDX RealTime Media Engine for Microsoft Skype for Business.
   • JVDI for Cisco Jabber is renamed to Cisco Jabber Softphone for VDI (JVDI).
   • Cisco Webex Meetings for VDI is renamed to Cisco Webex Meetings for VDI.
   • Cisco Webex Teams for VDI is renamed to Cisco Webex VDI (formerly Cisco Webex Teams).
   NOTE: The UC Virtual Channel settings do not apply to ThinOS versions later than 9.1.2101 but earlier than or equal to 2208 (9.3.2102). These settings are supported again from ThinOS 2211 and later. From ThinOS 2211, the default values of all UC virtual channel settings have been changed to Enabled.

   NOTE:When the UC virtual channels are disabled, the Unified Communication software on ThinOS uses the fallback mode, which uses the HDX webcam and HDX audio. Using the fallback mode consumes more remote desktop resources such as CPU, GPU, RAM, and Network.

   NOTE:Enabling or disabling the UC plug-in settings in VDI Configuration Editor > Citrix Configuration Editor is deprecated from ThinOS 2211.