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Dell ThinOS 2402 Administrator’s Guide

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Configure the HID Fingerprint reader settings

ThinOS supports using HID Global Identification Software with HID Fingerprint reader in a Citrix ICA session.

Prerequisites

Ensure that you have installed HID Fingerprint Reader.pkg on your client.

NOTE:Dell Technologies recommends that you disable Enable HID Fingerprint Reader before you upgrade the HID fingerprint reader package, and then enable it again after you upgrade the package. The HID fingerprint reader does not work in the ICA session without first disabling the Enable HID Fingerprint Reader option before you upgrade HID fingerprint reader package.

Steps

  1. On the ThinOS client, open Admin Policy Tool or go to the ThinOS 9.x policy settings on Wyse Management Suite.
  2. On the Advanced tab, expand Session Settings, and click Global Session Settings.
  3. In the Advanced Settings section, enable Enable HID Fingerprint Reader.
    NOTE:By default the option is disabled.
  4. Click Save & Publish, and relogin to the Citrix Broker agent to make the setting change successful.
  5. Plug in the HID Fingerprint reader device.
  6. On the ThinOS client, open Admin Policy Tool or go to the ThinOS 9.x policy settings on Wyse Management Suite.
  7. On the Advanced tab, expand Peripheral Management, and click USB Redirection.
  8. Click Add Row in the vUSB Force Local section, and enter the fingerprint device ID 0xVIDPID.
  9. Launch the ICA desktop.
    You can use the HID Fingerprint Reader in the ICA desktop. If the HID fingerprint reader does not work in the ICA session, disable Enable HID Fingerprint Reader from Advanced > Session Settings > Global Session Settings in the Admin Policy Tool or Wyse Management Suite policy settings, and save the setting changes. Enable the Enable HID Fingerprint Reader option again, before you log in to the Citrix server. For the list of supported devices, see the Release Notes of your ThinOS version at www.dell.com/support.
    NOTE:HID Fingerprint Reader can be configured in ICA desktop without the configuration changes in steps 8, 9 and 10. However, Dell Technologies recommends that you use this configuration for better user experience.
    In the ThinOS 9.1.3112 release, HID virtual channel configuration is removed from Admin Policy Tool/Wyse Management Suite policy settings > Session Settings > Citrix Session Settings > Other Citrix Virtual Channels Settings > HID Fingerprint Reader.

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