Bluescreen Error 0x7e or 0x139 When Using the Integrated Webcam
Summary: The article provides information about resolving the Windows bluescreen error 0x7e & ox139 when using the integrated webcam.
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Symptoms
Windows OS may encounter blue screen error 0x7e & ox139 when using Teams or Zoom for a video conference call and other applications that use the webcam.
Affected Platforms:
- Dell Pro 13 Premium PA13250
- Dell Pro 14 Premium PA14250
- Dell Pro 14 Plus PB14250
Cause
Integrated webcam driver error
Resolution
Updating the Camera driver to version 80.25982.6.19, A05 or later on the computer resolves the issue. To download and install the driver, reference How to Download and Install Dell Drivers.
Affected Products
Dell Pro 13 Premium PA13250, Dell Pro 14 Premium PA14250, Dell Pro 14 Plus PB14250Article Properties
Article Number: 000332087
Article Type: Solution
Last Modified: 15 Sept 2025
Version: 2
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