由于数据库锁定，尝试安装 AVP 软件包时，Avamar Installer （AVI） 停止响应

Summary: 安装 AVP 软件包时，由于数据库锁定，Avamar Installer （AVI） 停止响应。

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Symptoms

环境：Avamar Server 版本 v7.2.1-32，但可能适用于更高版本。

安装 AVP 软件包时，Avamar 安装程序接口 （AVI） 停止响应。

安装进度

重新启动浏览器显示 AVI 正在“当前安装”程序包。
选择“Continue”不会导致任何进展。  
软件更新页面
 
 
 

Cause

Avamar 安装程序日志 /usr/local/avamar/var/avi/server_log/avinstaller.log* 显示; 
Jun 15, 2017 4:50:01 PM com.avamar.avinstaller.process.InstallManager install
INFO: Starting a new process instance.
Jun 15, 2017 4:50:01 PM com.avamar.avinstaller.process.UserInputManager getCurrentUserInput
INFO: Returned cached user input for checksum: bdc8a9876130f3199be845ca1d7866a5
Jun 15, 2017 4:50:01 PM com.avamar.avinstaller.process.PVM startProcessInstanceByKey
INFO: Starting processKey: upgrade-client-downloads20161009Oct101476054930 with userInputs: {}
Jun 15, 2017 4:50:01 PM org.hibernate.transaction.JDBCTransaction commit
SEVERE: JDBC commit failed
java.sql.SQLException: database is locked
at org.sqlite.DB.throwex(DB.java:855)
at org.sqlite.DB.exec(DB.java:138)
at org.sqlite.SQLiteConnection.commit(SQLiteConnection.java:512)
at org.hibernate.transaction.JDBCTransaction.commitAndResetAutoCommit(JDBCTransaction.java:170)
.
. -----------8<---------- SNIP!-----------8<---------- 
.
at com.avamar.avinstaller.process.InstallManager.install(InstallManager.java:125)
at com.avamar.avinstaller.monitor.Installer.run(Installer.java:46)
at java.lang.Thread.run(Unknown Source)
Caused by: java.sql.SQLException: database is locked

如 avinstaller 日志条目所暗示的那样，PosgreSQL avi 数据库将被锁定。
根本原因未知。工程错误272057记录 AVinstaller 无法写入 AVI 数据库的类似情况。
这发生在每小时 MCS 刷新操作期间。
我们导致数据库处于锁定状态的多个并发操作。

Resolution

解决 方案：
重新启动 AVI 可能会删除数据库锁定。
下面的命令显示如何停止，然后启动 AVIDB 和 tomcat。

如果行为仍然存在，请联系戴尔支持。 
admin@avamar:~/>: sudo avinstaller.pl --help | grep "stop\|start"
--start                   starts avidb and tomcat if not up
--stop                    stops avidb and tomcat

Example:-

admin@avamar:~/>: sudo avinstaller.pl --stop
INFO: Waiting for Tomcat to shutdown
INFO: Shutting down avidb.
Stopping the database server.
Database server stopped.
INFO: Stopped the database.
 


admin@avamar:~/>: sudo avinstaller.pl --start
INFO: Starting avidb.
Starting the database server.
Waiting for postmaster to start .
Connected to DBI:Pg:dbname=postgres;port=5558.
INFO: Started the database.
/usr/local/avamar-tomcat/bin/startup.sh
Using CATALINA_BASE:   /usr/local/avamar-tomcat
Using CATALINA_HOME:   /usr/local/avamar-tomcat
Using CATALINA_TMPDIR: /usr/local/avamar-tomcat/temp
Using JRE_HOME:        /usr
Using CLASSPATH:       /usr/local/avamar-tomcat/bin/bootstrap.jar:/usr/local/avamar-tomcat/bin/tomcat-juli.jar
Tomcat started.

Affected Products

Avamar

Products

Avamar, Avamar Server
Article Properties
Article Number: 000046163
Article Type: Solution
Last Modified: 06 Feb 2025
Version:  5
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