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OpenManage Enterprise 4.1.x User's Guide

Field service debug

Field service debug is exclusively for internal debugging within the OpenManage Enterprise appliance. It can only be activated with assistance from a certified Dell support representative.

Steps

  1. Click Monitor > Troubleshoot > FSD.
  2. Click the action that you want to perform.
    OptionDescription
    Download .dat File Download the .dat file.
    Upload Signed .dat File, SSH Public Key Upload the signed DAT.ini file or SSH Public Key.
    Invoke Debug Capability Enable debug capability on the console.
    Disable FSD Disable the debug capability on the console.
    NOTE:
    • When the debug capability is invoked, a Warning banner (Debug log collection is activated) is displayed. This warning banner is removed only when you disable FSD.
    • Before you invoke the debug capability, ensure that the DAT.ini file is signed, returned by a certified Dell support representative, and uploaded to OpenManage Enterprise.
    • Once you disable FSD, ensure that you stop any SSH daemon or SSH sessions that are using the debug capability.

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