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OpenManage Enterprise 4.1.x User's Guide

Manage alert policies

After alert policies have been created on the Alert Policies screen, you can edit, enable, disable, and delete them. In addition, OpenManage Enterprise provides built-in alert policies that trigger associated actions when the alert is received. You cannot edit or delete the built-in alert policies, however, you can only enable or disable them.

To view the created alert policies, click Alerts > Alerts Policies.

To select all the alert policies, select the check box to the left of Enabled. Select one or more check boxes next to the alert policy to perform the following actions:

  • Edit an alert policy: Select an alert policy and click Edit to edit the required information in the Create an alert policy dialog box.
    NOTE:
    • Only one alert policy can be edited at a time.
    • The Time Interval check box is disabled by default for alert policies on OpenManage Enterprise versions before version 3.3.1. After upgrading, enable the Time Interval and update the fields to reactivate the policies.
    • Ensure that the timezone configured on both the client and appliance devices are the same. This way the schedule provided for the policy is within the configured range.
    • Emails for alert policies do not work when the same events generated twice within 2 minutes. Email action for alerts containing the same message ID and content are triggered every 2 minutes to avoid many repeated/redundant alert messages in the inbox.
  • Enable alert policies: Select the alert policy and click Enable. A check mark appears under the Enabled column when an alert policy is enabled. The Enable button of an alert policy that is already enabled appears grayed-out.
  • Disable alert policies: Select the alert policy and click Disable. The alert policy is disabled and the tick mark in the ENABLED column is removed. You can also disable an alert policy while creating the alert policy by clearing the Enable Policy check box in the Name and Description section.
  • Delete alert policies: Select the alert policy and click Delete. You can delete multiple alert policies at a time by selecting the respective check boxes. To select or clear all the check boxes, select the check box in the header row next to ENABLED.

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