OpenManage Enterprise 4.1.x User's Guide

View and renew device warranty

View and renew the warranty status of devices that are monitored and managed by OpenManage Enterprise.

Click Monitor > Warranty to get a list of device warranty statuses along with their details. For field descriptions, see Managing device warranty.

To view the warranty information and to renew the warranty of a device:

• Select the check box corresponding to the device. In the right pane, vital device details, including warranty status, service level code, service provider, warranty start and end dates, are presented.
• Expired warranties can be renewed by clicking Dell Warranty Renewal for Device, which redirects you to the Dell support site allowing you to manage your device warranty.
• Click Refresh Warranty in the upper right corner to refresh the Warranty table. Warranty statuses automatically change from critical to normal. for all the devices whose warranties are renewed. A new Device Warranty alert log, with the total number of expired warranties in the console, is generated each time Refresh Warranty is clicked. For information about Alert logs, see View the alert logs.
• To sort data in the table based on a column, click the column title.
• Click the Advanced Filters button to customize.