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Dell EMC OpenManage Enterprise SupportAssist Version 1.1 User's Guide

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Collection preferences

The Collection page enables you to configure collection preferences. To open the Collection page, from the Plugins menu, select SupportAssist > Settings. On the Settings page, click Collection.

On the Collection page, you can configure the following collection preferences:
  • Server/Hypervisor—Do the following:
    • To collect software-related information from the device, select Software Details.
    • To collect logs from the device, select System Logs.
    • To collect smart CTL logs from the device, select SMART Logs.
  • Upload Collection—Select Collect and send system state information to Dell EMC to enable SupportAssist to automatically upload collections to the backend.
  • Identification Information Settings—Select Include device identification information in data sent to Dell EMC to enable SupportAssist to send the system identification information along with other data to the backend. Else, the device identification information values are masked when the collections are uploaded to the Dell EMC

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