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Dell EMC OpenManage Enterprise SupportAssist Version 1.1 User's Guide

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Configure email notification settings

About this task

By default, SupportAssist is configured to send an email notification when a support case is created automatically. SupportAssist can also send email notifications about maintenance mode, device status, and network connectivity status. For information about the different types of SupportAssist Enterprise email notifications, see Types of email notifications.

Depending on your preference, you can perform the following:

Enable or disable automatic email notification from SupportAssist and also select the preferred language for email notifications.

Steps

  1. From the Plugins menu, select SupportAssist > Settings.
  2. On the Settings page, click Email Notification.
    The Email Notification page is displayed.
  3. To receive email whenever a support case is created, select Receive email notification when a new support case is opened.
  4. From the Preferred Email Language list, select a language in which you want to receive email notifications.
  5. Click Apply.

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