Dell Unity: How to disable SupportAssist (User correctable)

1. Launch Unisphere.
2. On the upper right corner click Settings   
3. Select Support Configuration
4. Select SupportAssist
5. Click on Disable.

You can view current SupportAssist configuration settings and status, change the Connection Type configuration settings, test the connection to your service provider, and send a test alert to your service provider. Any modifications of the SupportAssist configuration are made within the Configure SupportAssist wizard. The wizard can be accessed through either Settings > Support Configuration > SupportAssist or System > Service > Overview > SupportAssist.

We can also view current SupportAssist configuration settings and status: Under System, select Service. The current SupportAssist configuration settings appear.

To send a test alert to your service provider to ensure end-to-end connectivity,

Under System, select Service. The current SupportAssist configuration settings appear. Click the Test control.

To change the Connection Type information, click the Change control on the Settings > Support Configuration > SupportAssist tab or the Edit control on System > Service > Overview > SupportAssist.

NOTE: The selections that appear reflect the current configuration. The current selected type has the label (Enabled) beside it. If you are changing the type to Connect through a gateway server, the same address cannot be used for both the primary and secondary gateway addresses. 

After the necessary changes are made, proceed to Network Check information and click Next to run a Network check to validate the network readiness for the new SupportAssist configuration. When the network check passes successfully, Review Configuration information appears. If the Review Configuration information is correct, click Finish.