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Dell DisplayPort 显示器连接到某些 OptiPlex 台式机时出现无视频问题

Summary: 本文介绍与某些 OptiPlex 系统连接的 DisplayPort (DP) 显示器在打开时不显示视频的问题。

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Article Content


Symptoms

打开显示器时无视频

连接到 OptiPlex 计算机(如下所列)系统主板上 DisplayPort (DP) 的戴尔显示器可能不显示视频。如果在系统启动后打开显示器,则会发生这种情况。


受影响的 OptiPlex 计算机:

  • OptiPlex 3050
  • OptiPlex 5050
  • OptiPlex 7050
  • OptiPlex 3060
  • OptiPlex 5060
  • OptiPlex 7060
  • OptiPlex 3070
  • OptiPlex 5070
  • OptiPlex 7070
     

Cause

此问题并不会影响系统的正常工作。统一的可扩展固件接口 (UEFI) 显卡输出协议 (GOP) 要求显示器首先获得扩展显示标识数据 (EDID)。一旦接收到数据,它将向显示器输出视频。

Resolution

当热插拔检测的设计遵循 UEFI GOP 和 DP 标准时,这是预期的行为。

此行为的解决方法是先打开显示器,然后打开系统电源,以确保可以检测到显示器。

Article Properties


Affected Product
OptiPlex 3050 Tower, OptiPlex 3050 Micro, OptiPlex 3050 Small Form Factor, OptiPlex 3060 Tower, OptiPlex 3060 Micro, OptiPlex 3060 Small Form Factor, OptiPlex 3070 Tower, OptiPlex 3070 Micro, OptiPlex 3070 Small Form Factor, OptiPlex 5050 Tower , OptiPlex 5050 Micro, OptiPlex 5050 Small Form Factor, OptiPlex 5060 Tower, OptiPlex 5060 Micro, OptiPlex 5060 Small Form Factor, OptiPlex 5070 Tower, OptiPlex 5070 Micro, OptiPlex 5070 Small Form Factor, OptiPlex 7050 Tower, OptiPlex 7050 Micro, OptiPlex 7050 Small Form Factor, OptiPlex 7060 Tower, OptiPlex 7060 Micro, OptiPlex 7060 Small Form Factor, OptiPlex 7070 Tower, OptiPlex 7070 Micro, OptiPlex 7070 Small Form Factor ...
Last Published Date

29 Jun 2023

Version

6

Article Type

Solution