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Article Content
Symptoms 打开显示器时无视频
连接到 OptiPlex 计算机(如下所列)系统主板上 DisplayPort (DP) 的戴尔显示器可能不显示视频。如果在系统启动后打开显示器,则会发生这种情况。
受影响的 OptiPlex 计算机:
OptiPlex 3050
OptiPlex 5050
OptiPlex 7050
OptiPlex 3060
OptiPlex 5060
OptiPlex 7060
OptiPlex 3070
OptiPlex 5070
OptiPlex 7070
Cause 此问题并不会影响系统的正常工作。统一的可扩展固件接口 (UEFI) 显卡输出协议 (GOP) 要求显示器首先获得扩展显示标识数据 (EDID)。一旦接收到数据,它将向显示器输出视频。
Resolution 当热插拔检测的设计遵循 UEFI GOP 和 DP 标准时,这是预期的行为。
此行为的解决方法是先打开显示器,然后打开系统电源,以确保可以检测到显示器。
Article Properties
Affected Product
OptiPlex 3050 Tower, OptiPlex 3050 Micro, OptiPlex 3050 Small Form Factor, OptiPlex 3060 Tower, OptiPlex 3060 Micro, OptiPlex 3060 Small Form Factor, OptiPlex 3070 Tower, OptiPlex 3070 Micro, OptiPlex 3070 Small Form Factor, OptiPlex 5050 Tower
, OptiPlex 5050 Micro, OptiPlex 5050 Small Form Factor, OptiPlex 5060 Tower, OptiPlex 5060 Micro, OptiPlex 5060 Small Form Factor, OptiPlex 5070 Tower, OptiPlex 5070 Micro, OptiPlex 5070 Small Form Factor, OptiPlex 7050 Tower, OptiPlex 7050 Micro, OptiPlex 7050 Small Form Factor, OptiPlex 7060 Tower, OptiPlex 7060 Micro, OptiPlex 7060 Small Form Factor, OptiPlex 7070 Tower, OptiPlex 7070 Micro, OptiPlex 7070 Small Form Factor
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Last Published Date
29 Jun 2023
Version
6
Article Type
Solution