- Notes, cautions, and warnings
- About the PowerEdge R230 systems
- Documentation resources
- Technical specifications
- Initial system setup and configuration
- Pre-operating system management applications
- Navigation keys
- System Setup
- Entering System Setup
- System Setup details
- System BIOS Settings details
- System Information details
- Memory Settings details
- Processor Settings details
- SATA Settings details
- Boot Settings details
- Network Settings screen details
- Integrated Devices details
- Serial Communication details
- System Profile Settings details
- System Security Settings details
- Secure Boot Custom Policy Settings screen details
- Miscellaneous Settings details
- About Boot Manager
- About Dell Lifecycle Controller
- Changing the boot order
- Choosing the system boot mode
- Creating a system or setup password
- Using your system password to secure your system
- Deleting or changing system and setup password
- Operating with a setup password enabled
- Embedded systems management
- iDRAC Settings utility
- Installing and removing system components
- Safety instructions
- Before working inside your system
- After working inside your system
- Recommended tools
- Front bezel (optional)
- System cover
- Inside the system
- Intrusion switch
- Cooling shroud
- System memory
- Hard drives
- Supported hard drive configurations
- Removing a 3.5-inch hot swappable hard drive carrier blank
- Installing a 3.5-inch hot swappable hard drive carrier blank
- Removing a 3.5-inch cabled hard drive carrier
- Removing a cabled hard drive from a hard drive carrier
- Installing a cabled hard drive into a hard drive carrier
- Installing a 3.5-inch cabled hard drive carrier
- Removing a hot swappable hard drive carrier
- Removing a hot swappable hard drive from a hard drive carrier
- Installing a hot swappable hard drive into a hot swappable hard drive carrier
- Installing a hot swappable hard drive carrier
- Installing a 2.5-inch hot swappable hard drive into a 3.5-inch hard drive adapter
- Installing a 3.5-inch hard drive adapter into the 3.5-inch hot swappable hard drive carrier
- Removing a 3.5-inch hard drive adapter from a 3.5-inch hot swappable hard drive carrier
- Removing a 2.5-inch hot swappable hard drive from a 3.5-inch hard drive adapter
- Hard drive cabling diagrams
- Optical drive (optional)
- Cooling fans
- Internal USB memory key (optional)
- Expansion cards and expansion card riser
- SD vFlash card (optional)
- iDRAC port card (optional)
- Heat sink and processor
- Power supply unit
- System battery
- Hard drive backplane
- Control panel assembly
- System board
- Trusted Platform Module
- Using system diagnostics
- Jumpers and connectors
- Troubleshooting your system
- Troubleshooting system startup failure
- Troubleshooting external connections
- Troubleshooting the video subsystem
- Troubleshooting a USB device
- Troubleshooting a serial input and output device
- Troubleshooting a NIC
- Troubleshooting a wet system
- Troubleshooting a damaged system
- Troubleshooting the system battery
- Troubleshooting power supply units
- Troubleshooting cooling problems
- Troubleshooting cooling fans
- Troubleshooting system memory
- Troubleshooting an internal USB key
- Troubleshooting a micro SD card
- Troubleshooting an optical drive
- Troubleshooting a drive or SSD
- Troubleshooting a storage controller
- Troubleshooting expansion cards
- Troubleshooting processors
- System messages
- Getting help
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Dell PowerEdge R230 Owner's Manual
Troubleshooting an internal USB key
Prerequisites
CAUTION: : Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Steps
- Enter System Setup and ensure that the USB key port is enabled on the Integrated Devices screen.
- Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
- Remove the system cover.
- Locate the USB key and reseat it.
- Install the system cover.
- Turn on the system and attached peripherals, and check if the USB key is functioning.
- If the problem is not resolved, repeat step 2 and step 3.
- Insert a known working USB key.
- Install the system cover.
Next steps
If the problem persists, see the Getting help section.
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