PPDM |升級失敗，並顯示：puppet 組態已在 （執行 bin 檔案執行） 時失敗

Summary: 執行 PPDM 裝置升級時，升級失敗，並顯示錯誤訊息「PowerProtect Data Manager update failed， puppet configuration has failed at （run bin file execution）」。升級將會失敗，且 PPDM 裝置應回復至升級前所取得的快照。

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Symptoms

在 /var/log/brs/upgrade/upgrademgr.log中，您會看到類似專案;

2023-05-11T07:20:36.065Z INFO [] [upgrademgr-task-executor-1] [][][][TRACE_ID:b7311cb4e71eed3d][] com.emc.brs.upgrademgr.service.PuppetRunner - ESC[mNotice: /Stage[main]/Ecdm::Component::Bin-execution/Exec[run bin file execution]/returns: Not enough space left in /tmp (1475488 KB) to decompress /data01/brs/upgrade/vProxy/vproxy-upgrade-19.13.0-20.bin (1888372 KB)ESC[0m

 

Cause

為了執行 PPDM 裝置的升級，PPDM 的 /tmp 分割區必須有 8 GB 的可用空間。

Resolution

受影響的版本：此行為可能發生在任何 PPDM 上。

修正版本：19.14

因應措施：
執行命令以識別/分割區中最大的檔案。
移除這些檔案以釋出空間，然後再試一次升級。

sudo find /home -type f -printf '%s %p\n' | sort -nr | head -10
sudo find /tmp -type f -printf '%s %p\n' | sort -nr | head -10

 

Affected Products

PowerProtect Data Manager
Article Properties
Article Number: 000214545
Article Type: Solution
Last Modified: 12 Sep 2023
Version:  2
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