Avamar: AVE proactive health check fails to recognize Ethernet Settings on node deployed in Hyper-V or AWS

The proactive health check script reports the "Ethernet Settings" as failed.
The proactive health check shows empty speed for the eth0. 
Example for the Hyper-V environment:

# --> Hardware Manufacturer           hyperv
 .
ERROR:  (0.0) eth0 speed is  instead of at least 1000Mb/s
ERROR:  (0.0) eth0 duplex is  instead of Full
ERROR:  (0.0) eth0 auto negotiation is  instead of on
RESOLUTION:  See KB466119 for troubleshooting NIC cards and speeds

# --> Ethernet Settings              *FAILED*

Example for the AWS environment:

# --> Hardware Manufacturer           other
 .
ERROR:  (0.0) eth0 speed is  instead of at least 1000Mb/s
ERROR:  (0.0) eth0 duplex is  instead of Full
ERROR:  (0.0) eth0 auto negotiation is  instead of on
RESOLUTION:  See KB466119 for troubleshooting NIC cards and speeds

# --> Ethernet Settings              *FAILED*

The failure is caused by the fact that the Hyper-V and AWS network drivers for Linux OS are very limited and do not provide information about speed and duplex to ethtool.
Example:

#: ethtool eth0
Settings for eth0:
        Link detected: yes
 

Please check if the correct driver is being used by the VM

ethtool -i eth0

Sample output for Hyper-V:

driver: hv_netvsc
version:
firmware-version: N/A
bus-info:
supports-statistics: no
supports-test: no
supports-eeprom-access: no
supports-register-dump: no

Sample output for AWS:

driver: netfront
version:
firmware-version:
bus-info: vif-0
supports-statistics: yes
supports-test: no
supports-eeprom-access: no
supports-register-dump: no

If the driver name reported by the ethtool command is hv_netvsc or netfront, the error message can be simply ignored, otherwise the correct driver should be selected at the VM level after stopping the Avamar services. The future versions of the proactive health check will have ethernet checks adjusted.
 

More information about the Hyper-V driver's limitation: http://mindworks.shoutwiki.com/wiki/Ethtool_Support_for_Microsoft_Hyper-V