Il firewall e la protezione Web di Dell Endpoint Security Suite Enterprise non verranno abilitati sull'endpoint

Summary: Dell Endpoint Security Suite Enterprise Client Firewall e Web Protection possono richiedere esclusioni a Dell Security Management Server (in precedenza Dell Data Protection Server) per il corretto funzionamento del prodotto. ...

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Symptoms

Nota:

Prodotti interessati:

  • Dell Endpoint Security Suite Enterprise

Sistemi operativi interessati:

  • Windows

Versioni interessate:

  • v1.3 e versioni precedenti

Dell Endpoint Security Suite Enterprise Client Firewall e Web Protection possono rimanere disabilitati se:

  • I criteri non sono abilitati in Dell Security Management Server.
  • Il client esegue Dell Endpoint Security Enterprise v1.3 o versioni precedenti.
  • Se la funzione Protezione della memoria è abilitata e le esclusioni appropriate non vengono aggiunte a Dell Security Management Server.
    • Le esclusioni vengono aggiunte automaticamente a Dell Endpoint Security Suite Enterprise v1.4 e versioni successive.

Firewall e Protezione Web
Figura 1. (solo in inglese) Firewall e Protezione Web

Cause

Non applicabile

Resolution

Per la funzionalità del prodotto, verificare:

  • Il client esegue Dell Endpoint Security Suite Enterprise v1.4 o versione successiva.
Nota: Per assistenza nell'individuazione della versione del prodotto, consultare Come identificare la versione di Dell Endpoint Security Suite Enterprise (in inglese).
Client Firewall e Web Protection Policy sono abilitati
  1. Accedere alla console di amministrazione all'https://FQDN.domain.com:8443/webui/login
Nota:
  • FQDN.domain.com è il nome di dominio completo o l'IP di Dell Security Management Server.
  • 8443 è la porta predefinita e potrebbe essere diversa nell'ambiente specifico.
  1. Espandere Popolamenti, quindi fare clic su Azienda, Gruppi di endpoint o Endpoint.

Populations
Figura 2. (solo in inglese) Popolazioni

Nota: Se si seleziona Endpoint o Gruppidi endpoint , è necessario selezionare il gruppo o l'endpoint corretto prima di procedere al passaggio 3.
  1. Cliccare su Protezione Web.

Protezione Web
Figura 3. (solo in inglese) Protezione Web

  1. Attivare Protezione Web.

Attiva protezione Web
Figura 4. (solo in inglese) Attiva protezione Web

  1. In alto a destra, cliccare su Save.

Save
Figura 5. (solo in inglese) Salvare

  1. Fare clic su Return.

Ritorno
Figura 6. (solo in inglese) Ritorno

  1. Cliccare su Firewall client.

Client Firewall
Figura 7. (solo in inglese) Client Firewall

  1. Attivare Firewall client.

Attivare Firewall client
Figura 8. (solo in inglese) Attivare Firewall client

  1. In alto a destra, cliccare su Save.

Save
Figura 9. (solo in inglese) Salvare

  1. Fare clic su Return.

Ritorno
Figura 10. (solo in inglese) Ritorno

  1. Nel menu a sinistra, espandere Gestione , quindi cliccare su Esegui commit.

Commit
Figura 11. (solo in inglese) Commettere

  1. Facoltativamente, immettere un commento sulle modifiche ai criteri, quindi cliccare su Commit criteri.

Commit Policies
Figura 12. (solo in inglese) Commit Policies

Nota: L'endpoint interessato potrebbe richiedere un riavvio prima che i criteri aggiornati abbiano effetto.
Le esclusioni vengono aggiunte a Dell Security Management Server
Nota: Questo passaggio è richiesto solo se la funzione Protezione della memoria è abilitata e l'endpoint esegue Dell Endpoint Security Suite Enterprise v1.6 o versioni precedenti.
  1. Da un web browser, accedere alla console di amministrazione in
    https://FQDN.domain.com:8443/webui/login
Nota:
  • FQDN.domain.com è il nome di dominio completo o l'IP di Dell Security Management Server.
  • 8443 è la porta predefinita e potrebbe essere diversa nell'ambiente specifico.
  1. Espandere Popolamenti, quindi fare clic su Azienda, Gruppi di endpoint o Endpoint.

Populations
Figura 13. (solo in inglese) Popolazioni

Nota: Se si seleziona Endpoint o Gruppidi endpoint , è necessario selezionare il gruppo o l'endpoint corretto prima di procedere al passaggio 3.
  1. In Threat Prevention, fare clic su Advanced Threat Prevention.

Advanced Threat Prevention
Figura 14. (solo in inglese) Prevenzione delle minacce avanzate

  1. Mostra impostazioni avanzate per ulteriori opzioni dei criteri.

Show advanced settings
Figura 15. (solo in inglese) Mostra impostazioni avanzate

  1. In Memory Actions, selezionare Enable Exclude executable files.

Selezionare Abilita Escludi file eseguibili
Figura 16. (solo in inglese) Selezionare Abilita Escludi file eseguibili

  1. In Azioni di memoria, Escludi file eseguibili aggiungere:
\Program Files\McAfee\Agent\cmdagent.exe
\Program Files\McAfee\Agent\FrmInst.exe
\Program Files\McAfee\Agent\macmnsvc.exe
\Program Files\McAfee\Agent\macompatsvc.exe
\Program Files\McAfee\Agent\maconfig.exe
\Program Files\McAfee\Agent\masvc.exe
\Program Files\McAfee\Agent\x86\FrmInst.exe
\Program Files\McAfee\Agent\x86\macompatsvc.exe
\Program Files\McAfee\Agent\x86\marepomirror.exe
\Program Files\McAfee\Agent\x86\McScanCheck.exe
\Program Files\McAfee\Agent\x86\McScript_InUse.exe
\Program Files\McAfee\Agent\x86\mctray_back.exe
\Program Files\McAfee\Agent\x86\Mue.exe
\Program Files\McAfee\Agent\x86\policyupgrade.exe
\Program Files\McAfee\Agent\x86\UpdaterUI.exe
\Program Files\McAfee\Endpoint Security\Endpoint Security Platform\ESConfigTool.exe
\Program Files\McAfee\Endpoint Security\Endpoint Security Platform\MFEConsole.exe
\Program Files\McAfee\Endpoint Security\Endpoint Security Platform\mfeesp.exe
\Program Files\McAfee\Endpoint Security\Endpoint Security Platform\mfeProvisionModeUtility.exe
\Program Files\McAfee\Endpoint Security\Endpoint Security Platform\PwdUninstall.exe
\Program Files\McAfee\Endpoint Security\Endpoint Security Platform\RepairCache\CCUninst.exe
\Program Files\McAfee\Endpoint Security\Endpoint Security Platform\RepairCache\McAfee_Common_x64.exe
\Program Files\McAfee\Endpoint Security\Endpoint Security Platform\RepairCache\McAfee_Common_x64.msi
\Program Files\McAfee\Endpoint Security\Endpoint Security Platform\RepairCache\McAfee_Common_x86.msi
\Program Files\McAfee\Endpoint Security\Endpoint Security Platform\RepairCache\setupCC.exe
\Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\aacinfo.exe
\Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\cacheinfo.exe
\Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\fwinfo.exe
\Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\mfecanary.exe
\Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\mfefire.exe
\Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\mfehidin.exe
\Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\mfemms.exe
\Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\mfevtps.exe
\Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\mmsinfo.exe
\Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\vtpinfo.exe
\Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\aacinfo.exe
\Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\cacheinfo.exe
\Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\fwinfo.exe
\Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\mfecanary.exe
\Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\mfefire.exe
\Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\mfehidin.exe
\Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\mfemms.exe
\Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\mfevtps.exe
\Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\mmsinfo.exe
\Program Files\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\vtpinfo.exe
\Program Files\McAfee\Endpoint Security\Firewall\FWInstCheck.exe
\Program Files\McAfee\Endpoint Security\Firewall\FwWindowsFirewallHandler.exe
\Program Files\McAfee\Endpoint Security\Firewall\mfefw.exe
\Program Files\McAfee\Endpoint Security\Firewall\RepairCache\McAfee_Firewall_x64.msi
\Program Files\McAfee\Endpoint Security\Firewall\RepairCache\McAfee_Firewall_x86.msi
\Program Files\McAfee\Endpoint Security\Firewall\RepairCache\setupFW.exe
\Program Files\McAfee\Endpoint Security\Web Control\McChHost.exe
\Program Files\McAfee\Endpoint Security\Web Control\mfewc.exe
\Program Files\McAfee\Endpoint Security\Web Control\mfewch.exe
\Program Files\McAfee\Endpoint Security\Web Control\mfewcui.exe
\Program Files\McAfee\Endpoint Security\Web Control\RepairCache\McAfee_Web_Control_x86.msi
\Program Files\McAfee\Endpoint Security\Web Control\RepairCache\setupWC.exe
\Program Files\McAfee\marepomirror.exe
\Program Files\McAfee\McScanCheck.exe
\Program Files\McAfee\McScript_InUse.exe
\Program Files\McAfee\mctray_back.exe
\Program Files\McAfee\Mue.exe
\Program Files\McAfee\policyupgrade.exe
\Program Files\McAfee\UpdaterUI.exe
\Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\MaComServer.exe
\Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\MFEConsole.exe
\Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\mfeProvisionModeUtility.exe
\Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\RepairCache\CCUninst.exe
\Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\aacinfo.exe
\Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\cacheinfo.exe
\Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\fwinfo.exe
\Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\mfecanary.exe
\Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\mfefire.exe
\Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\mfehidin.exe
\Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\mfemms.exe
\Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\mfevtps.exe
\Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\mmsinfo.exe
\Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\Release\vtpinfo.exe
\Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\aacinfo.exe
\Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\cacheinfo.exe
\Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\fwinfo.exe
\Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\mfecanary.exe
\Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\mfefire.exe
\Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\mfehidin.exe
\Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\mfemms.exe
\Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\mfevtps.exe
\Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\mmsinfo.exe
\Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform\VSCore_ENS_10.1\x64\vtpinfo.exe
\Program Files (x86)\McAfee\Endpoint Security\Web Control\McChHost.exe
\Program Files (x86)\McAfee\Endpoint Security\Web Control\mfewc.exe
\Program Files (x86)\McAfee\Endpoint Security\Web Control\mfewch.exe
\Program Files (x86)\McAfee\Endpoint Security\Web Control\mfewcui.exe
\Program Files (x86)\McAfee\Endpoint Security\Web Control\RepairCache\McAfee_Web_Control_x64.msi
\Program Files (x86)\McAfee\Endpoint Security\Web Control\RepairCache\setupWC.exe
\Program Files (x86)\McAfee\Endpoint Security\Web Control\x64\mfewch.exe
\Windows\System32\mfevtps.exe
\Program Files\McAfee\Endpoint Security\Endpoint Security Platform\LogDebugSetter.exe
Avvertenza: Ignorare il contenuto dell'elenco Escludi file eseguibili rimuove eventuali esclusioni correnti. Si consiglia vivamente di modificare solo l'elenco.
  1. In alto a destra, cliccare su Save.

Save
Figura 17. (solo in inglese) Salvare

  1. Nel menu a sinistra, espandere Gestione , quindi cliccare su Esegui commit.

Commit
Figura 18. (solo in inglese) Commettere

  1. Facoltativamente, immettere un commento sulle modifiche ai criteri, quindi cliccare su Commit criteri.

Commit Policies
Figura 19. (solo in inglese) Commit Policies

Per contattare il supporto, consultare l'articolo Numeri di telefono internazionali del supporto di Dell Data Security.
Accedere a TechDirect per generare una richiesta di supporto tecnico online.
Per ulteriori approfondimenti e risorse accedere al forum della community Dell Security.

 

Additional Information

 

Videos

 

Affected Products

Dell Endpoint Security Suite Enterprise
Article Properties
Article Number: 000125037
Article Type: Solution
Last Modified: 13 Nov 2023
Version:  8
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