NMDA: Os backups do DB2 falham com "Error retrieving password from the Networker lockbox"

Summary: Os backups do DB2 do NetWorker Module for Database Applications (NMDA) falham com o erro "Error retrieving password from the Networker lockbox"

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Symptoms

  • Os backups do NMDA DB2 falham com o seguinte erro relatado no NetWorker Management Console (NMC):
Unable to obtain the user credentials from the lockbox due to the following error: 'Authentication denied'.ERROR: Error retrieving password from the Networker lockbox.

NMDA backup failed.

72104:nsrdasv: ERROR: Error retrieving password from the Networker lockbox.
  • Esse resultado pode ser observado nos detalhes da ação Policy->Workflow->Backup. Selecione o backup com falha e clique em Show Messages.

Cause

A conta root no client do DB2 não tem permissões para acessar o arquivo da lockbox.

Resolution

1. Faça log-in no Console de gerenciamento do NetWorker como a conta de administrador (ou uma conta com privilégios de administradores de aplicativos).
2. Vá para Server->Lockboxes.
3. Na janela Lockboxes , abra as propriedades da lockbox do client do DB2.
4. Na guia Geral , atualize o campo Usuários para conter "user=root,host=client_name"

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5. Salve as alterações clicando em OK.
6. Execute novamente o backup

 

Affected Products

NetWorker, NetWorker Module for Databases and Applications

Products

NetWorker Family, NetWorker Series
Article Properties
Article Number: 000211900
Article Type: Solution
Last Modified: 30 Apr 2025
Version:  3
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