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Dell Lasso Version 4.7.3 User's Guide

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Manually Collecting Data For MDSeries Device

To collect information for MD Series device manually:
  1. Make sure that ModularDiskStorageManager (MDSM) software is installed on the system. By default, it is installed in %SystemDrive%:\Program Files\Dell\MD Storage Manager\client\ location, but may differ depending on the system.
  2. Make sure that the path of MDSM software is set before executing the commands.
  3. Run the following command:
    SMcli -c "show storagearray profile;" <IPAddress of MD Array> -o <USERPROFILE Dir>\Results\Hostname.txt
    The Hostname.txt file is generated at <USERPROFILE Dir>\Results\ location.
    • NOTE: When the validation or collection operation of a Storage Array times out, go to the DasArray.properties file in the InstallDir and change or increase the timeout value.
      Example:
      • mdseries.timeout.value.collection = 200000 which is 120000 by default
      • mdseries.timeout.value.collection = 60000 which is 60000 by default
  4. Run the following command: SMcli.exe -c "save storageArray SupportData file=\"<USERPROFILE Dir>\Results\Hostname.zip\";"<IP Address of MD Array> to save the Hostname.zip file at the <USERPROFILE Dir>\Results\ location.

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