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Dell Lasso Version 4.7.3 User's Guide

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Manually Collecting Data For Celerra Device

Make sure that the following environment variables are set:.
  • NAS_DB=/nas
  • export NAS_DB
  • PATH=$PATH:$NAS_DB/bin
  • export PATH
To collect Celerra device information manually:
  1. Using SSH, login to Celerra device as a root user.
  2. Run the following command:
    /nas/tools/collect_support_materials
    The server and event log collection file ( support_materials*.zip) is generated in the /nas/var/emcsupport/ directory.
  3. Run the following command:
     /nas/tools/.get_spcollect
    The raid group, volume access, host LUNs, storage groups and SP ports collection file ( SPCOLLECT.zip) is generated in the /nas/var/log/ directory.
  4. Run the following command:
    /nas/sbin/log_config -d
    The collection file ( log_config*.gz) is generated in the /nas/var/log/ directory. The file includes array related additional information and used for troubleshooting purposes.
    • NOTE: The log_config -d command is functional only if you log in as root user to the Celerra device.

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