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Dell Lasso Version 4.7.3 User's Guide

PDF

Troubleshooting Unsuccessful Lasso Catalog Download

To troubleshoot unsuccessful Lasso catalog download:
  1. Make sure that local ftp client is running:

    1. Click Start > Run type cmd, press Enter.

    2. Type ftp <server address>.

  2. Make sure that ftp server is available and running:

    1. Using the browser, enter the ftp://ftp.dell.com/serviceability url.

    2. Check for LassoCatalog.cab file.

  3. If the ftp server is not available:

    1. Ping ftp server.

    2. If the server is accessible, check the firewall settings to unblock the ftp port (port 20 and 21).

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