Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.

Deploy Dell PowerFlex v3.6.x

PDF

Troubleshooting procedure for PowerFlex plug-in registration issues

To solve PowerFlex plug-in registration issues, perform a complete removal and cleanup, and then reregister the PowerFlex plug-in.

About this task

Completely clean your system of the PowerFlex plug-in in order to solve registration issues.

Steps

  1. Close the existing PowerCLI sessions and open a new one (as administrator).
  2. Using the PowerCLI script, unregister the PowerFlex plug-in.
  3. Stop the vSphere web client service.
    On Linux, for example:
    service-control --stop vsphere-client
  4. Delete the contents of the folder where the PowerFlex plug-in is stored.
  5. Delete the contents of the PowerFlex plug-in's logs folder, or the folder itself.
    On Linux, for example: /etc/vmware/vsphere-client/vc-packages/scaleio
  6. Clean the Virgo logs folder:
    On Linux, for example: /var/log/vmware/vsphere-client/logs
  7. Start the vSphere web client service.
    For example, on Linux:
    service-control --start vsphere-client
  8. Clear your web browser's cache/cookies (or use a different web browser).
  9. Using the PS1 script in PowerCLI, register the PowerFlex plug-in via PowerCLI remember
    NOTE: Do not to press ENTER until you perform the log-in into your vSphere web client (that completes the registration).
  10. Once you see the PowerFlex plug-in's icon in the vSphere web client, you can press ENTER in the PowerCLI session.

Rate this content

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\