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Secure Connect Gateway 5.x — Virtual Edition User's Guide

Add an iDRAC

Prerequisites

  • The device must be a 12th generation PowerEdge server or later (iDRAC7 or later).
  • If the device connects to the Internet through a proxy server, ports 161 and 443 must be open on the proxy server firewall.
  • For iDRAC7 or iDRAC8, Enterprise or Express license must be installed on the iDRAC.
  • For iDRAC9, Basic, Enterprise, or Express license must be installed on the iDRAC.
  • For iDRAC9 running firmware version 5.x or later, the Redfish protocol and port 5705 must be enabled on the device.
    NOTE:The Redfish protocol is used to receive the alert and event information from the device. However, if it is unable to configure using the Redfish protocol, SNMP is used to configure the settings.
  • For iDRAC9 running firmware version 5.x or later, Redfish event notifications must be enabled on the device. For instructions on how to enable Redfish event notifications in the Alerts configuration section, see the Integrated Dell Remote Access Controller User's Guide available on the iDRAC Manuals page. You must enable all the individual component categories in the Alerts configuration section.

About this task

By default, SupportAssist is available on 14th generation PowerEdge servers. You can register SupportAssist on the server to receive the automated support capabilities of secure connect gateway. When you add an iDRAC in secure connect gateway, the SupportAssist component is automatically disabled and automatic support capabilities are provided through secure connect gateway.

Steps

  1. Go to Device management > Manage devices > Devices > Add device.
  2. From the Device type list, select iDRAC.
  3. Enter the hostname or IP address of the device.
  4. Optionally, enter a name for the device that can be used to represent the device in secure connect gateway. If you do not enter a name, the IP address or hostname is used to represent the device.
  5. Select an account credential that you want to assign to the device. To create a new account credential, click Create a new account. See Add account credentials.
  6. Select a custom group to which you want to assign the device. If you do not select a custom group, the device is automatically assigned to the default device group. To create a new custom group, click Create group. See Create a device group.
  7. By default, Enable and configure alerts and events check box is selected. This enables secure connect gateway to monitor the device for hardware issues and automatically configure the device settings to receive the alert traps or event subscriptions. If you want to manually configure alert and event forwarding for the device, clear the Enable and configure alerts and events check box..
    CAUTION:If the device alerts and event settings are not configured, secure connect gateway cannot monitor hardware issues that may occur on the device.
    NOTE:On 15th generation PowerEdge servers, secure connect gateway configures the alert and event settings using the Redfish protocol. However, if it is unable to configure using the Redfish protocol, SNMP is used to configure the settings.
    NOTE:If monitoring is disabled, secure connect gateway does not create service requests for issues that are detected on the device. However, periodic collections are performed on the device.
  8. Click Next.

Results

The Devices page is displayed. If the device is discovered successfully through Redfish, a success message is displayed and the device details are displayed on the Devices page.Click the blue carousel icon on the Devices page to view the device discovery progress or the error message if the device discovery failed.
NOTE:You can use other features in secure connect gateway during the device discovery process.

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