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Secure Connect Gateway 5.x — Virtual Edition User's Guide

Configure telemetry settings

About this task

Secure connect gateway collects telemetry at periodic intervals and when a service request is created. The Telemetry settings page allows you to enable or disable secure connect gateway to collect telemetry, upload telemetry, and include or exclude identity information in the collected telemetry.

It also enables you to configure a Common Internet File System (CIFS) location in which application logs from MX7000 devices are stored before they are bundled with other collected telemetry.

For more information about the attributes collected, see the Secure Connect Gateway 5.x — Virtual Edition Reportable Items available on the Secure Connect Gateway - Virtual Edition documentation page. To configure periodic and analytic collections, see Configure automated tasks.

Steps

  1. Go to Settings > Telemetry settings.
  2. In the Data collection settings section, select or clear the types of telemetry secure connect gateway can collect from your devices.
  3. In the Customer & device data privacy section, by default, the option to include identification information is selected. But, if you do not want to include the information, clear the check box.
    When the checkbox is cleared, the hostname and IP address in your SMTP mails are masked for privacy.
    NOTE:If you clear the check box, the collection of logs and diagnostic data are automatically disabled. Also, some of the data about your company network including the system log is not sent to the backend. This may prevent technical support from resolving issues that may occur on your devices.
  4. In the Dell triggered collections section, by default, the option to allow a technical support agent to remotely initiate a collection on PowerEdge servers and PowerSwitch switches is selected. But, if you do not want to allow such a collection, clear the check box.
  5. In the Upload section, by default, the option to allow secure connect gateway to automatically send the information that is collected to the Dell backend is selected. But, if you want to manually send the collections to the backend, clear the check box.
  6. Click Apply.
  7. To configure CIFS location, perform the following steps in the PowerEdge MX7000 Chassis section:
    Secure connect gateway supports IPV4 for PowerEdge MX7000 Chassis.
    1. Enter the file share path or location.
    2. Enter the username and password that is required to access the location.
    3. Click Apply.

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