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Secure Connect Gateway 5.x — Virtual Edition User's Guide

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Configure Policy Manager settings

Prerequisites

When you install policy manager, the default username and password are set to admin and @\):/GjZmPcuE4xT respectively. Reset the password before you configure policy manager settings in secure connect gateway.

About this task

Policy manager is a stand-alone application that is installed on a server other than your local system. You can configure policy manager to perform the following tasks:

  • Control remote access to your devices.
  • Maintain an audit log of remote connections and file transfers.
  • Access administration actions performed on the policy manager.

An email notification is sent during the following scenarios:

  • Secure connect gateway is unable to connect to the policy manager server.
  • Policy Manager is configured to request your approval. For example, if you configure policy manager to prompt you for approval when a technical support agent has initiated a remote session on a device.
For more information about the operations and configuration of policy manager, see the Policy Manager 5.x for Secure Connect Gateway User's Guide available on the Secure Connect Gateway - Virtual Edition documentation page.

On the Environment configuration page, enter the details that are required to ensure connectivity between secure connect gateway and Policy Manager.

Steps

  1. Go to Settings > Environment configuration > Connectivity details > Policy Manager.
  2. Enable the option to enter the policy manager server details.
  3. Enter the valid IP address, port number, username, and password of the policy manager server.
  4. Select the Enable SSL check box if the policy manager is installed on a server that is secured by SSL.
  5. If the policy manager server connects to the Internet through a proxy server, perform the following steps in the Customer proxy server section.
    1. Enable the option to enter the proxy server details.
    2. Enter the hostname or IP address and port number.
    3. If the proxy server requires authentication, enable the option to enter the details and enter the username and password to access the proxy server.
  6. Test the connection and then click Apply.

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