- Notes, cautions, and warnings
- Introduction
- New and enhanced features
- Dashboard
- Devices
- Methods of adding devices
- Add a chassis
- Add an iDRAC
- Add a networking device
- Add a server or hypervisor
- Add a software
- Add a virtual machine
- Add a converged or hyperconverged infrastructure appliance
- Add a data storage device
- Add a direct liquid cooling device
- Add a data protection device
- Deep discovery
- Maintenance mode overview
- Inventory validation
- Device correlation
- Enable or disable remote access
- Device discovery rules
- Adapters
- Device groups
- Device credentials and credential profiles
- Service requests
- Telemetry
- Extensions
- Audits
- Configuring Secure Connect Gateway settings
- Configuring alert and event settings
- Updating Secure Connect Gateway
- Secure Connect Gateway resources
- Contacting Dell Technologies
Secure Connect Gateway 5.x — Virtual Edition User's Guide
v5.14.00.10
- Enable or disable Dell technical support agent to remotely initiate collections on PowerEdge servers and PowerSwitch switches.
- Enable remote access only for PowerEdge servers and PowerSwitch switches from the
secure connect gateway user interface.
NOTE:You can manually enable remote access only for PowerSwitch switches running OS 10.5.2 or lower. For PowerSwitch switches running OS 10.5.3.x or later, remote access is automatically enabled. Also, switches running OS 10.5.3.x or later must be added to secure connect gateway by configuring the device to connect to the Dell backend through a secure connect gateway instance unlike switches running OS 10.5.2 or lower that must be added from the secure connect gateway user interface.
- View the heartbeat status of the secure connect gateway virtual appliance through port 443.
- View banners on the secure connect gateway user interface to notify about new features, bug fixes, support for new device models or firmware, and so on.
- Delete a collection from the secure connect gateway user interface manually.
- View the metadata collected during periodic collections.
- Configure secure connect gateway to collect telemetry on a weekly basis.
- Schedule the interval in which the collected telemetry must be purged.
- Information about configured witness nodes on an iDRAC is included in a collection.
- The serial number of the secure connect gateway virtual appliance is automatically populated when you select Customer Management Station as the storage type.
- Added support for:
- Dell OpenManage Server Administrator version 10.3.
- Red Hat Enterprise Linux versions 8.5, 8.6, and 9.0 operating systems on the managed devices.
- VMware ESXi 8.0 operating system on the managed devices.
- Ubuntu 22.04 operating system on the managed devices.
- iDRAC firmware versions 5.10.50.00 and 6.00.02.00.
- S5000 series servers.
- Bug fixes.
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