Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.

Secure Connect Gateway 5.x — Virtual Edition User's Guide

Devices

The Devices page displays the following information about all the devices that are added in secure connect gateway:

  • Name, hostname, or IP address depending on the information you have provided for the device.
    NOTE:If the device supports remote access, but it is not enabled on the device, the IP address is not retrieved and a link to add a name is displayed.
  • Model of the device, for example, PowerEdge M820
  • Service Tag or serial number of the device
  • Inventory validation status.
    • Success—displayed if connectivity, collection capability, monitoring capability, remote access enablement, as applicable are successful.
    • Success with warnings—displayed if remote access is disabled on the device.
    • Failed—displayed if connectivity, collection capability, or monitoring capability are unsuccessful.

If a device and its associated devices are added in secure connect gateway, the association view icon is displayed beside the name or IP address of the primary device. Click the device to view the list of associated devices in the device overview pane.

After you add your devices, you can perform the following tasks from the Devices page:

  • Filter the devices based on type, device group, mode in which the devices were added, and inventory validation status.
  • Edit a device name and account credentials.
  • Perform inventory validation. See Inventory validation.
  • Initiate a single or multiple device collections. See Manually initiate a collection.
  • Assign a credential profile to one or more devices. See Assign a credential profile.
  • Delete a device.
    NOTE:Devices that are inventoried and added in secure connect gateway through an adapter cannot be deleted. Those devices are deleted automatically when either the adapter is deleted or the devices are removed from the systems management console. If you add a device to secure connect gateway using the RESTful protocol, you must disable it from the device user interface.
  • Export the information that is displayed on the page as an XLS file.
  • Clear System Event Logs (SEL) or hardware logs, also known as the Embedded System Management (ESM) logs that report potential hardware issues in PowerEdge servers. You can run this task when an error message is displayed on a server even after the problem is resolved or when an SEL full error message is displayed.
    CAUTION:Clearing SEL removes the event history of the server.
    NOTE:The Clear System Event Logs task is disabled if the device was added as a server or hypervisor and OMSA was not installed on the device.
  • Check for service requests created for the device.
  • Discover associated devices through deep discovery. See Deep discovery.
  • Enable or disable device-level maintenance mode. For more information about maintenance mode, see Maintenance mode overview.
  • Configure alert and event settings to set the alert destination of a device and ensure that the alerts from the device are forwarded to the local system. Secure connect gateway cannot automatically configure the alert and event settings of a device running the following operating system or hypervisor:
    • Oracle Enterprise Linux
    • VMware ESXi
    • Oracle Virtual Machine
    NOTE:If secure connect gateway does not support the configuration of alert and event settings on the device, the option is disabled.
  • Enable or disable device monitoring.
  • Manually enable or disable remote access. See Enable or disable remote access.
    NOTE:You can manually enable or disable remote access only for PowerEdge servers and PowerSwitch switches from the secure connect gateway user interface.

When you click a device in the Name / IP Address column, the device overview pane is displayed. Depending on the device type, the device overview pane displays the following information is displayed in the device overview pane:

  • Hostname or IP address of the device
  • Operating system running on the device
  • Device model number
  • Service Tag assigned to the device
  • Serial number of the device
  • Connectivity status of the device. The following statuses may be displayed:
    • If remote access is supported on the device: Connected or Disconnected.
    • If remote access is not supported on the device: Remote access not supported.
  • Heartbeat status of the device received through the keepalive service.
  • Software or firmware version running on the device
  • Display name configured for the device
  • Device type
  • ISM version
  • Timestamp of the next scheduled collection
  • Status of the previous job

The device overview pane also displays the collections that were performed on the device and enables you to perform the following tasks:

NOTE:Only the tasks applicable for the device are enabled.
  • Edit the device details.
  • Delete the device.
    NOTE:Devices that are inventoried and added in secure connect gateway through an adapter cannot be deleted. Those devices are deleted automatically when either the adapter is deleted or the devices are removed from the systems management console. If you add a device to secure connect gateway using the RESTful protocol, you must disable it from the device user interface.
  • Clear System Event Logs (SEL) or hardware logs, also known as the Embedded System Management (ESM) logs that report potential hardware issues in PowerEdge servers. You can run this task when an error message is displayed on a server even after the problem is resolved or when an SEL full error message is displayed.
    CAUTION:Clearing SEL removes the event history of the server.
    NOTE:The Clear System Event Logs task is disabled if the device was added as a server or hypervisor and OMSA was not installed on the device.
  • Check for service requests created for the device.
  • Discover associated devices through deep discovery. See Deep discovery.
  • Enable or disable device-level maintenance mode. For more information about maintenance mode, see Maintenance mode overview.
  • Configure alert and event settings to set the alert destination of a device and ensure that the alerts from the device are forwarded to the local system. Secure connect gateway cannot automatically configure the alert and event settings of a device running the following operating system or hypervisor:
    • Oracle Enterprise Linux
    • VMware ESXi
    • Oracle Virtual Machine
    NOTE:If secure connect gateway does not support the configuration of alert and event settings on the device, the option is disabled.
  • Enable or disable device monitoring.
  • Manually enable or disable remote access. See Enable or disable remote access.
    NOTE:You can manually enable or disable remote access only for PowerEdge servers and PowerSwitch switches from the secure connect gateway user interface.

When a task is performed on a device, the work in progress icon is displayed beside the name or IP address of the device. You can initiate more than one task for a device. When you hover over the device, the task in progress is displayed.

Click the remote sessions icon to view the number of active remote sessions running on your devices, number of active file transfers running for your devices, and the overall connectivity status secure connect gateway.


Rate this content

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\