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Secure Connect Gateway 5.x — Virtual Edition User's Guide

Prerequisites to perform a collection

To perform a collection on a device, ensure the following:
  • The local system has sufficient hard drive space to save the collected telemetry.
  • The local system and remote devices meet the network port requirements.
  • If a server was added using the operating system, IP address, or hostname (agent-based monitoring):
    • Dell OpenManage Server Administrator (OMSA) is installed.
    • If the server is running a Linux operating system:
      • The device credentials must have administrator privileges.
      • No resource (network share, drive, or ISO image) is mounted on the /tmp folder.
      • If OMSA is installed on the device, the latest version of OpenSSL must also be installed on the device.
      NOTE:If the server you have added for agent-based monitoring does not have OMSA installed, periodic collection from the device does not include storage and system details.
  • If OMSA is not installed on a server that was added by selecting the device type as Server/Hypervisor, OS to iDRAC Pass-through is enabled. For steps to enable the enable OS to iDRAC Pass-through, see the Integrated Dell Remote Access Controller User's Guide available on the iDRAC Manuals page
  • If a server was added using the iDRAC IP address (agentless monitoring), the iDRAC credentials that you entered must have administrator privileges.
  • The local system must have Internet connectivity for uploading the collected telemetry to the backend.
  • For collecting telemetry from ESX and ESXi only, ensure that SFCBD and CIMOM are enabled.

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