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Secure Connect Gateway 5.x — Virtual Edition User's Guide

PDF

Enable or disable remote access

Prerequisites

Ensure that Success status is displayed for the device.

About this task

Dell technical support engineers may need to access your device to troubleshoot the device or perform any device-specific actions. So, you can enable remote access for the device, if necessary. You can also disable remote access to the device after the remote session is complete.

NOTE:You can manually enable or disable remote access only for PowerEdge servers and PowerSwitch switches from the secure connect gateway user interface.

Steps

  1. On the Devices page, click the kebab menu icon beside the device IP address or hostname, and click Enable remote access.
    NOTE:If Failed status is displayed for the device, the Enable remote access option is disabled.
  2. Click Yes to confirm that you want to enable remote access for the device.
    Remote access is enabled for the device.
  3. After the remote session is complete, click the kebab menu icon beside the device IP address or hostname, click Disable remote access, and then click Yes to confirm.
    Remote access is disabled for the device.

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