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Dell SmartFabric OS10 User Guide Release 10.5.3

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Support bundle

The Support Bundle is based on the sosreport tool. Use the Support Bundle to generate an sosreport tar file that collects Linux system configuration, diagnostics information, and the show command output to send to Dell Technologies Technical Support.

To send Technical Support troubleshooting details about the Linux system configuration and OS10 diagnostics, generate an sosreport tar file.

  1. Generate the tar file in EXEC mode. 
    generate support-bundle
  2. Verify the generated file in EXEC mode. 
    dir supportbundle
  3. Send the support bundle using FTP, SFTP, SCP, or TFTP in EXEC mode. 
    copy supportbundle://sosreport-filename.tar.gz tftp://server-address/path

Use the generate support-bundle scp://userid:passwd@hostip/directory-path command to generate the support bundle and copy the generated sosreport and MD5 files as a tar file to the specified remote server directory through SCP.

Use the delete supportbundle://sosreport-filename.tar.gz command to delete a generated support bundle.

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