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Dell SmartFabric OS10 User Guide Release 10.5.3

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View SupportAssist logs

To view a list of SupportAssist activities with the SupportAssist server and TechDirect servers, use the following show command: 

OS10# show support-assist logs
1   Mon Nov 8 04:14:48 2021: Support Assist Initializing
2   Mon Nov 8 04:22:08 2021: Failed to generate universal key due to connectivity failure
3   Mon Nov 8 04:22:13 2021: Failed to generate universal key due to connectivity failure
4   Mon Nov 8 04:23:27 2021: Failed to generate universal key due to connectivity failure
5   Mon Nov 8 04:25:06 2021: Failed to generate universal key due to connectivity failure
6   Mon Nov 8 04:59:06 2021: Support Assist Initializing
7   Mon Nov 8 05:00:34 2021: Authenticating with TechDirect server
8   Mon Nov 8 05:00:35 2021: Authenticated with TechDirect server
9   Mon Nov 8 05:00:35 2021: Querying warranty information from TechDirect server
10  Mon Nov 8 05:00:37 2021: Successfully received warranty information from TechDirect server
11  Tue Nov 9 04:42:49 2021: Sending bundle file to ESE Agent is done

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